Question about NorStar T7316E Corded Phone

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How do I change the name on the display for the Nortel T7316e?

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  • Joseph A Semmel Feb 20, 2012

    That was Awesome. Thanks George.

  • Jennifer Guzman
    Jennifer Guzman May 19, 2014

    thanks so glad that this was posted saved me from pulling out all my hair.

  • robert
    robert Jun 04, 2014

    what is the user id it ask for

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To chane the name on the sets you'll need to enter telephone programming.
Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Posted on Sep 01, 2010

  • 2 more comments 
  • mcastor75 Mar 10, 2011

    consultel!, I too, am trying to change the name... However when I press Feature, **266344, it prompts me for a USER ID before the password. How do I find this ID?

  • elyane_tremb May 12, 2011

    Hi, I would like to proceed with the routine you describe here, but I can't move past the TERMINALS&SETS prompt. I press on the show key and nothing happens. Do you have any ideas on how to resolve this issue? Thanks!!

  • george  peters
    george peters May 13, 2011

    over to the right of the dialpad where the line buttone are there should be 3 triangles lit on the lcd. the one on the right side top is the show key.

  • robert
    robert Jun 04, 2014

    what is the User ID it ask for?

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How do I change name showing on call display?


Do not believe that you can that comes from the phone company .

Sep 22, 2015 | Nortel Norstar T7316E Display Phone

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Hi We have a Nortel T7316E phone system. Staff


Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344 (with the handset in its cradle).When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on. (i.e 202)
Then press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name(Traci).
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Winston = 9 -> 4,4,4 -> 6,6 -> 7,7,7,7-> 8-> 6,6,6-> 6,6
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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Access Denied


Try Feature ** ADMIN (23646) and password 23646. This should let you in to make name and time changes.

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The administrator or tech needs to do this from Administration programming (FXXXDMIN), see your office admin or call the tech in for admin training.
Password required as well which the vendor/tech can help with.

If you know password and how to do programming then looks under Sets/***/NAME

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Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.
When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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I need to chjange the time on my Nortel T7316E but


The 4 top line/feature keys in the display field are used for programming. The top right arrow is the show key, the bottom right arrow is the next key, the bottom left arrow is the back key and the top left arrow is the heading key.

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Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key

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Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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We would like to change the name displays on our phones

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