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I have a GE PROFILE side by side refridgerator model # PS123MGPCWW. my water and ice dispenser stop working periodically (for days at a time) and then come back on. it doesn't appear that the water reservoir is frozen...it just stops working. the icemaker continues to MAKE ice during this time, it just will not dispense ice or water. i can hear a clicking noise when i push the dispenser in, but there is no other response. a repairman came out and couldn't figure it out, either. any suggestions?

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Sounds like the water pump is bad .This is located at the back of the refrigerator. It's is a small pump and if you trace your water line you should be able to find it .Just replaced it and you should be fine

Posted on May 22, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Icemaker problem crushed only not cubes

I looked at the plastic piece the solenoid was moving (from Guest's comment 03/07/08). Pushed the plastic piece up (had to push pretty hard) and it reset the solenoid to its' start/beginning position(-?) Plastic piece came back to lower position - was free to move up and down. The solenoid is working now (hear the loud clicking and see it pulling the plastic piece up) to get cubed ice, instead of putting it thru the crusher.

Posted on Mar 15, 2008

jmgldsmth
  • 1889 Answers

SOURCE: musty smell/taste from water dispenser in refridgerator

replace your dispenser water filter

Posted on May 03, 2009

  • 1 Answer

SOURCE: Ice maker only dispenses crushed ice, won't dispense cubed ice anymore.

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

Posted on Jul 30, 2009

woodchuck789
  • 4070 Answers

SOURCE: Water is not dispensed but icemaker is working

It's more common to be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.

Posted on Sep 07, 2009

Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"

Sea Breeze
  • 4654 Answers

SOURCE: ge profile artica ice dispenser and chute frosing.

This may be because the chute door is not all the way shut when off. If yes the warm moist air is being pulled through the opening and causing this. Sea Breeze

Posted on Oct 21, 2009

Testimonial: "new here--did not mean to rate you low..sorry!"

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Water dispenser is not working. Ice dispenser is working


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If your model is the PSS25MGMWW and the water dispenser is not workingthe problem is most likely the=> WR57X10026 Water Inlet Valve Most times the ice dispenser and water to the ice maker will continue to work properly while the half of the water control valve will fail and stop water to the dispenser or ice maker. Follow the instructions in the video and I will be here if you have questions, Thanks Sea Breeze

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I have a side by side refridgerator freezer. I have just connected the water to the ice make / water dispenser for the first time and just a short trickle of water flows into the ice cube maker - not


I would guess that you need to purge the air out of the lines and system for it to work correctly. You can hold down the water dispenser for awhile to help, but if you do nothing, it should purge itself over the next few days.

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GE Profile REfrigerator: Model PFSS6PKWASS Problem with loud clicking coming from icemaker every 2-3 seconds. Will do this for 30-60 minutes constatntly, then will stop clicking for the same period of...


i have same fridge with same prob makes 6 cubes of ice in a day with a lot of noise like you discribed also i have water collecting under crisper drawer of fridge i have to clean out water once a month or so still trying to figure out how to take ice maker out to fix

Jan 25, 2011 | GE Profile 26.6 cu. ft. Side-by-Side...

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The Side by Side GE Profile refrigerator does not dispense any water or ice. It worked for a short period of time but just stopped working. Also, all the options that are suppose to be lite go off when the...


Could be several problems (I'm a homeowner, not an expert). GE had a problem with the water line in the freezer door: not enuf insulation so the line freezes, hence no water flow. I would look at this first, especially if you press the water dispenser handle and you hear the pump, but no water comes out. Ditto if the ice bin is empty or the ice maker isn't making any more ice. If the icemaker is making ice but not dispensing it, then the auger (thing that agitates the ice cubes in the bin) may be broken or frozen. (if frozen be sure ice cubes in bin are loose and not frozen into one big ice cube).

Aug 13, 2010 | GE Monogram ZISS420NRSS 42" Built-In...

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Not getting any water out of the dispenser, but its making ice


The water dispenser on my GE profile fridge stopped working for a couple days. The refrigerator and freezer temperatures have fluctuated over the past several months causing fridge items to periodically freeze and freezer items to periodically thaw. GE tech came today identified a bad circuit board, which he replaced for a cool $300. Ouch. Fridge is only three years old. Oh yeah, the icemaker also has a broken tab which causes it to jam every couple weeks. We have GE Profile appliances throughout our kitchen and they all work great except for the fridge :-( I hope GE engineers read this post. If so, get to work! LOL

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1 Answer

My ice maker on the freezer side door stopped working so I changed out the motherboard CCA in the back of the refridgerator & it started working again but the water did not. I need to replace the...


Blake are you talking about the dispenser control board? The ice maker tells the water control valve to come on for the preset amout of time to refill the ice trays most times about 7.5 seconds. and filling ice maker with tap water will test icemaker. If water freezes and the ice dumps the signal is sent to the water control valve Click here=> WR57X10050 here is a service manual=> PROFILE ARTICA SERVICE MANUAL CLICK HERE Have questions you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, Thanks, Sea Breeze

Jan 22, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE profile side-by-side water dispenser works, no ice though


Ice maker bad or the ice maker water valve mounted on the same bracket as the dispenser is bad. These frigs are prone to bad ice makers after a few years.

Sep 29, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Water Dispenser works intermintently, Ice dispenser never works


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3 Answers

I have a GE side by side refrigerator model # PSS26SGRD and the water and ice dispenser stops working without any warning or symptom intermintently. It will be working find for days or weeks and suddenly...


Well, the solution to this problem was posted in this thread
http://www.fixya.com/support/t1295372-ge_profile_ref_ice_despenser_motor_not

It seems that the bulb in the front panel is pulling to much current as it ages and it makes the control panel in not work properly. Removing the bulb will fix the problem - just fixed mine.

Also seems to match your symptoms (works sometimes and then not others - bulb current is inconstent, light dims when dispense lever pressed - again wrong current draw).

Good luck

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1 Answer

GE Arctica (PSS26NGSB) ice and water dispenser


need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Apr 12, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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