Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Open Question

I took my Dyson Animal for a tune up at a local shop. Since I got it back, I can pick up fuzz, but there is no dirt collecting in the bin...what do I do to fix this? Thanks!!!!

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 121 Answers

SOURCE: I have a Dyson DC07 that does not pick up the dirt

you can call dyson and they will tell you where the closest service center is here is their web site http://www.dyson.com/homepage.asp

Posted on Oct 13, 2009

Ad
  • 107 Answers

SOURCE: Holes in top of dirt bin keep clogging

Make sure that your filter is clean. The holes are normally clogged.

Posted on Dec 09, 2008

  • 1 Answer

SOURCE: how do I open the

This is fairly easy. Click on the button at the top of the hand above the cannister. It's a purple button and the handle faces the front and says Dyson on it. This separate the cannister from the body.

Next, hold the now full cannister above a trash can and click on the red button which was below the purple button (but hidden when it was attached).

Posted on May 24, 2009

  • 68 Answers

SOURCE: My Dyson Animal 14 is not producing enough suction

Check for an obstruction. There are several cleanout ports built in to make this easier.

Posted on Nov 14, 2009

VacuumRepair
  • 438 Answers

SOURCE: Cyclone action is not working

Hello,

When the Cyclone Assembly on the Dyson is not spinning around, it usually means that you are loosing suction somewhere. This can either be caused by a clog, suction leak, or dirty filters. I will give you detailed step by step instructions along with pictures on how you can diagnose this.


Possible Problem # 1. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the vacuuming position with the handle down. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the handle was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem # 4. The Dyson DC07 has two filters on the vacuum. The first filer is the pre-motor filter. This filter is located on the right side (if you're standing in front of the vacuum) underneath of the of the cyclone assembly. There is a filter catch that holds the filter and the filter bracket in place. Simply press the filter latch, and remove the plastic circular part that comes off. In side of this plastic part you'll find the pre-motor filter. This filter is washable, but if it hasn't been washed recently, this could be the source of your suction loss. Here's what a clean pre-motor filter looks like, compared to a dirty filter:

moz-screenshot.pngmoz-screenshot-1.png6fb4438.jpg

The second filter in your Dyson is the HEPA filter. The HEPA filter is also known as the post-motor filter, or it's located after the motor. This filter typically doesn't have any effect on the suction, but you should periodically open it up and take a look at it. Despite the bogus claim of a Lifetime HEPA Filter. As you can see in the picture below, this filter gets filthy. When this filter is this dirty, it prevents the air flowing through the filter, which causes the air to look for other ways to escape, causing the dirty air to escape unfiltered. A dirty filter can also take away from the life of the motor. Here's how you can access the HEPA filter.

First remove the dust bin completely from the vacuum cleaner. Take a flat head screw driver, and right where the dust bin was sitting you'll see a groove. Put the flat head screw driver, and pry this groove off. Here's a picture of that: de80f32.jpg

Also on both the left and the right side, there are two more grooves that need to loosened before the filter can be removed:

e3fcc61.jpg

After loosening three grooves, one on the front, left and right sides, the HEPA Filter cover can be removed. Inspect the filter to see if it's dirty. Here's a look at what a dirty filter looks like compared to a brand new filter:

2ab58ca.jpg

I'm pretty sure that one of these solutions will help you with your loss of suction, and the cyclone assembly not spinning.
If one these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page, and let me know specifically what happened after trying these solutions. We can then narrow down the possible problems, and help you get your vacuum fixed.

I really hope that this repair was helpful to you. If this repair did help you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Posted on Apr 05, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lint and dust started collecting as it entered into the canister at the top. Took the canister off and brew the filter out. Put it back on the vaccum and now it doesn't have much suction.


Hi there,

Sorry to hear you're having difficulties with your DC17. If dirt seems to be building up on the shroud, you can separate the cyclone pack from the clear bin using the silver catch on the back of the clear bin. The shroud can then be brushed off using a soft brush.

The filter should be washed at least once every 3-6 months. You can see the correct way to remove, wash and replace it in the video linked below. Use cold water without any detergents, and make sure it's totally dry before replacing it - this may take up to 24 hours.

http://www.dyson.com/support/help.asp?article=1463&product=DC17-ANIMAL

Hopefully this should resolve your issue. However, if you've tried both of these steps and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact with you as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Aug 18, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Each time I vacuum, animal hair and dirt collect on the Hepa filter of my Dyson Animal. It is about 5 years old. I have already replaced the Hepa filter about a month ago.


Hi there,

Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:

http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US


If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 08, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Vacuum throws dirt onto machine and not in it


Hi its Darran at Dyson.

It sounds as though your machine is blocked. This is why the dirt is being dropped back out on your floor and also why the bin is not filling up.

Simply follow the blockage procedure in your user guide, or on our website at www.dyson.com. Visit the support section and you will be able to download a user guide. This will also allow you to confirm if the machine is correctly assembled and that there are no parts missing on disconnected.

Kind regards
Darran
Dyson Customer Service

Mar 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Not picking up fuzz


I've had a similar problem with my DC07 Animal, although there WAS suction and the machine seemed in otherwise good condition, the vacuum seemed to be working normally, yet very little was vacuumed up. I would go over and over sections of carpet and get very little debris in the container. In my case, the cleaning brush roller bar was competely covered in debris (hair, dirt, string, stuffing from our chewed up dog toys, etc.). I removed the bottom cover and manually removed all this debris from the cleaner/brush roller, reattached the cover and it worked like new with great suction.

Apr 04, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Dyson collecting debris/hair, ect on top of hepa filter?


Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

Feb 09, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson o7 animal pick up problems


Hi.

If your machine is A few years old it may need new brush roller fitted.

To check roller for wear lie machine on the floor & pull back head end as if vaccuming carpet.

Now get A rule or straight edge hold this over brush roller & sole plate oppening.

Now rotate brush slowly by hand the bristles of the brush should just kiss the edge of rule. If ther is a gap you will need toreplace the roller.
http://dysonmanuals.llc.nu/

Jan 11, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson Animal


Obstruction in the hose?
Your vac has developed a hairball possibly.... when a piece of flexible media ie.... cardboard, plastic etc... gets lodged in the hose, and begins collecting hair & dust to the point it no longer has enough draft to pull debris from the floor.
Here is a video that you may find useful
http://video.aol.com/video-detail/dyson-not-picking-up-dirt-no-suction-how-to-repair/2334249387


PS I Thought DYSONS were guranteed to NOT lose suction? What a RIP!

Jan 06, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Holes in top of dirt bin keep clogging


Make sure that your filter is clean. The holes are normally clogged.

Oct 25, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum Logo

Related Topics:

673 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...