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Im working with a canon mf 817c and it prints in B?W with out any issues, but does not print in color. What can cause this and how can I fix this. Pleas assist

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  • yan dikshteyn Sep 01, 2010

    there are no inkheads its a IR 8170 the drum is new and so are the cartridges. The machine would scan an image and then the first time its ok then the colors change. y, then, c,m every print is different the color changes on its own. the black and white is ok

  • yan dikshteyn Sep 01, 2010

    awesome thanks

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Well, let me ask you one question, Are you sure that there's ink in the color cartridge? If you are sure and it still doesn't work, try this. Remove the color cartridge, dip the head in a bowl of warm water (don't dip it fully, dip it only partially, only the head part), keep it dipped for a minute or two and then wipe it gently with a tissue paper or soft cloth (be careful, you may break the head). If you see that the ink comes out and soaked the tissue or the cloth, place the head against the tissue for another few minutes. Now reinstall the cartridge and try again. If the cartridge is not damaged or dead yet, this will fix the problem.

It's also important to clean the contact on the cartridges and on the printer. You can use a piece of cotton ball dipped in alcohol/acetone to clean them.

If you need further help, don't hesitate to let me know.

Good luck.

Thanks for using FixYa.


Posted on Sep 01, 2010

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Sometimes, not using the genuine inks could clogged the heads of the printer; check to unclogged with the software or replace its.

Hope helps.

Posted on Sep 01, 2010

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