Question about Office Equipment & Supplies
The top sheet of paper is not being picked up because the paper sensor may not be functional. The stack of paper is supposed to be pushed up and the top page is pulled in by the rollers. Try cleaning the rollers with moist (not wet) soft cloth. These are rubber rollers and can be rolled and cleaned. Do that please. Paper jam is caused by the rollers. Please clean the rollers. All of them, wherever you can reach and see the rollers. Dirty rollers cause jams.
Posted on Sep 01, 2010
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Posted on Jan 02, 2017
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