Question about Computers & Internet
One possible cause could be that your modem has lost it's connection to your internet service provider. To test this you can check to see if you have internet access. If
your modem has a connection to the internet than you should connect a
phone directly to the tel 1 port of your modem. If you have dial tone
wile directly connected than there is an issue with the internal wiring
of your home. In this case your best bet is to contact your ISP to have
them fix the issue. If there is no internet access to the modem than this
typically do to a signal related problem. To trouble shoot the problem you
will need to connect the modem directly to the main cable line where it
first enters into the home. This process is known as bypassing the
splitters. You will know when the modem establishes a
connection by the top 4 lights becoming solid green. If bypassing your
splitters resolved the issue than you will need to replace the
malfunctioning splitter. Typically splitters only cost a few bucks and
can be purchased from any electronic store. If at any point all
green lights start to blink in sequence than you will need to contact
your internet service provider to "unwall the modem". If you can not get a connection from the
main line than there is a issue with either the modem or the signal
coming into the home and you will need to contact your internet service
I hope that information above has helped is some way.
If possible please rate this solution.
Posted on Sep 02, 2010
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Posted on Jan 02, 2017
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