Question about Canon SELPHY CP730 Thermal Photo Printer

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Images are not displayed on the printer's ( selphy cp 730 ) monitor screen -- this includes connection of the printer using a memory card , connection of the printer direct to the camera and connection of the printer to my computer -- in no case will the printer show any images on it's screen.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: I'm trying to print from

Fixed the problem by uninstalling all instances of the printer and re-installing printer driver.

Posted on Jun 30, 2008

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SOURCE: Selphy 510 won't print from computer, print ok from camera ...

Did you download and install the proper Vista driver from Canon's website? If not, I would suggest that. If you have, then try opening the device manager and look for the printer. Reinstall the driver and just direct it to look in the proper folder for it.

Posted on Aug 12, 2009

SOURCE: Canon Selphy C510 connected and has driver but

copy all the files to the computer then unplug your camera. It will print your files from the computer. Dont forget to check your printing settings.

Posted on May 02, 2010

graemevm
  • 519 Answers

SOURCE: canon selphy cp780 when i

Hi,
Are you able to upload the photos to your PC?
If so, transfer them to your PC then format the memory card using your camera or PC, then download the photos back to the memory stick & insert once more into your printer.


Let me know if this procedure resolves the issue.

Best wishes,
Graeme.

Posted on Mar 12, 2011

  • 1 Answer

SOURCE: Question Mark Appearing on Canon Selphy printer screen

I encountered this issue with a Selphy CP800 and I presume the reason is the same; it seems to be a common problem. Canon tech support says that Selphy printers need exif data "just so" in order to generate screen previews. If all you do is copy your image to a flash memory device from your camera card, you may well be OK. But if you edit the images (e.g. in Photoshop) you will very likely alter the exif data so that Selphy cannot generate previews from flash media plugged into Selphy. If you are copying images back to a **camera** SD card you may also have to make sure that you don't alter the file structure already present on the card. There are undoubtedly other ways to louse up the exif data of an image so that you can't get a screen preview. Workarounds: 1) official Canon advice is to print the image directly from your computer - that's what tech support told me; 2) if you own Canon's Digital Photo Professional Software you can rebuild the exif data by using File>Convert and save>kind of file = exif-jpeg - this worked for me; 3) Graphic Converter for Mac now has a way of rebuilding exif data according to a poster on the Apple discussion boards; I could not test this out b/c my (old) version of Graphic Converter, 5.4, does not have this capability; 4) if you get a screen question mark, the image will still print - you just can't see the preview. This is only a problem if there's more than one image that generates a question mark on your flash media device because you can't see what image you're printing. So if all else fails and you have to print from flash media, you can put a single image with screwy exif data on a flash drive and be confident that you know what you're printing.

Posted on Mar 28, 2012

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Question Mark Appearing on Canon Selphy printer screen


I encountered this issue with a Selphy CP800 and I presume the reason is the same; it seems to be a common problem. Canon tech support says that Selphy printers need exif data "just so" in order to generate screen previews. If all you do is copy your image to a flash memory device from your camera card, you may well be OK. But if you edit the images (e.g. in Photoshop) you will very likely alter the exif data so that Selphy cannot generate previews from flash media plugged into Selphy. If you are copying images back to a **camera** SD card you may also have to make sure that you don't alter the file structure already present on the card. There are undoubtedly other ways to louse up the exif data of an image so that you can't get a screen preview. Workarounds: 1) official Canon advice is to print the image directly from your computer - that's what tech support told me; 2) if you own Canon's Digital Photo Professional Software you can rebuild the exif data by using File>Convert and save>kind of file = exif-jpeg - this worked for me; 3) Graphic Converter for Mac now has a way of rebuilding exif data according to a poster on the Apple discussion boards; I could not test this out b/c my (old) version of Graphic Converter, 5.4, does not have this capability; 4) if you get a screen question mark, the image will still print - you just can't see the preview. This is only a problem if there's more than one image that generates a question mark on your flash media device because you can't see what image you're printing. So if all else fails and you have to print from flash media, you can put a single image with screwy exif data on a flash drive and be confident that you know what you're printing.

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