Ice maker is not working, my steps? - KitchenAid Architect KBLA22ERSS Stainless Steel Bottom Freezer Refrigerator

Here are some simple step steps that may help you.
http://applianceassistant.com/Refrigerator-Repair/Ice-Makers/Whirlpool-In-Door-Ice-Maker-Troubleshooting.php

The ice maker gets its water from the filter too. If there is NO water getting to the ice maker then look at the solenoid that lets the water into the ice maker. If water seems to be frozen to the underside of the Ice maker, take the unit out and allow it to dry before putting it back in.

Hi and welcome to FixYa, I am Kelly

First off check the freezer door switch for operation. Depress the plunger and make sure the light goes off when the door switch plunger is depressed. Ligt stays on = bad door switch / no ice production as the door switch provides power to the ice-maker when the door is closed.

Here is a link to the steps on how to troubleshoot an ice-maker.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

Let me just add that many ice-maker related problems are due to the freezer temp rising above 16 deg F. The freezer starts warming up due to ice build up on the evaporator coils and then the internal air-flow is blocked by the ice build up causing the temps to rise. Look closely at the back of the unit for any signs of ice build up.
If you see ice build up......
1. Unplug the unit
2. Remove the freezer contents
3. Place a fan directing air into the freezer for just over 2 hours. (Water mess!)
4. Clean up the excess water and restart the unit. (Add freezer content)
5. After 8 - 10 hours check for ice production.

If after doing the above you have ice production then most likely you have an automatic defrosting problem.

If it still does not make ice, the steps in the link above will isolate what has failed in the ice-maker.

Before testing the ice-maker using the steps in the link.. I recommend you peform a manual defrost with a fan. If 8 - 10 hours after the manual defrrost you do not have ice production,, use the link and troubleshoot the ice maker.

Thanks for choosing FixYa,
Kelly

Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

Good day,
The best way is to perform a step by step procedure. It will get you there. Skip any step you have resolved.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Good day,
Could be air, but if 48 hours passes without ice, it's not the problem.
To trouble shoot the ice maker, it is best to follow a step by step testing procedure. Ignore any step that does not apply.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

here is a link with step by step instructions and pics.
http://sites.google.com/site/sublimeappliancerepair/refrigerator-problem/defrost-info/ice-maker-quit-making-ice-im-secrets

I think if you unplug the ice maker and remove it from the freezer to let the ice melt and dry out the Ice maker may start working again once you put it back in the refrigerator. If not we will need to check the thermostat inside the ice maker. Try that first and let me know the results. We will get it working I just need you to do this step by step until I locate the problem. But until the ice maker is dried out I cannot see if the thermostat will call for water when plugged back in. Let me know, Sea Breeze

This issue occurs if your Ice Maker is not clean or have dust particals inside, follow the below steps in order to clean it properly:

Step 1 Lift the power bar located above the ice maker storage tray.

Step 2 Unplug the refrigerator.

Step 3 Allow the refrigerator and freezer to defrost. This will melt any large blocks of ice that have accumulated in the ice maker.
Clean the Ice Machine

Step 1 Remove the ice machine storage tray.

Step 2 Dump any water in the ice machine storage tray.

Step 3 Wash the ice machine storage tray using warm, soapy water. Rinse and allow to dry completely.

Step 4 Sanitize the lines of the ice maker. Consult your manufacturer's directions for steps to do this, because it's not available on all models.
Reassemble the Ice Maker

Step 1 Replace the ice machine storage tray.

Step 2 Plug the refrigerator into the outlet to restore power.

Step 3 Lower the internal power bar located just above the ice machine storage tray. This allows the ice machine to make new ice.

If you are sure that power is getting to the ice maker unit inside the freezer and you're sure that water is available for the ice maker...
Try these next steps:

Follow the water line for the ice maker back to the ice maker water solenoid
Follow the wiring from the water valve to its source - either a timer or circuit board
Check the timer and/or circuit board for any bad connections, burned connections and power to the board or timer. This arrangement can vary by refrigerator model number...