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Had the same problem, very hot but wet clothes. This is a condensor drier. The fack that the clothes are hot rules out the heater or its control. If yoy hear the fan running and there is no blockage the fault is caused by the 3 stage water valve. During drying a small amount of water is passed through a condensor chamber, the cold water causes steam the condense backi into water then is pumped out through the drain. If the water valve fails no condensing takes place and the clothes remain wet. The valve is easy to change and costs about 15 pounds.
try changing the thermostat and make sure all the air is bled out of the system this should help your heat problem.before changing the stat with the motor at operating temperature grab the heater hoses to see if they are the same temperature or not.if they are the same then change the stat.if not the same temp then the heater core may be plugged or partially plugged and will have to be changed.still change the stat as they do get tired and won`t work properly.
power off unit and unplug... unscrew rear heater panel and 2 screws securing heater... there are 2/3 stats attached to the top of the heater unit... one has a small hole in it, this is the resetable stat.. into this insert carefully a pin or paperclip till a clik is heard.. reassemble in reverse..
check condensor and door filter for blockages.. fire up again and hopefully back in action
When you take the large metal plate off the back of the drier you will see the 4 elements (bars/coils with fins!). separate the plate from the element bracket by removing the 2 screws. there are 3 round cylinder type electrical connectors, there will be a black one with a hole (approx 2mm) poke a small pin into it and you will hear a click. This is the Bi-Metallic thermo cut out device. as it has tripped once it will have slightly weakened the "sprung contact", This may cause it to trip again a little while later. A new thermostat will be required if it keeps returning. dont forgot to clean the condensor unit on a monthly basis.
Error code F03 means that the wash thermistor is open circuit, this means that the water is not getting hot.
You need to fit a new thermistor first of all, if that does not solve the prob, then you will have to fit a new heater element as well.
You will normally find the element and thermistor located at the rear of the m/c.
Access it by removing lower rear panel
To get the parts, go to-----www.hotpoint.co.uk
Plz rate my solution.
sounds like you will need a thermostat kit and possibly a heater unit, if your getting them shipped to oz you will probably use them. i would change the thermostats first as this will more than likely be the cause.
hope this helps
please dont forget to rate the helpfulness of this reply, thanks kj.
p.s if its still broken this time next year i'll come and have a look just waiting of my visa :)