Question about Canon FAX-L800 Plain Paper Laser

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Clearing memory on fax

How do I clear memory without printing on fax machine?

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  • 2 more comments 
  • eskimoboy May 12, 2008

    i just don't know how to clear the memory, i've tried everything i could... We haven't received any faxes lately, all it does is ring and nothing comes in...

  • Anonymous Jun 06, 2008

    How do I Clear the memory on fax/

  • Anonymous Jun 10, 2008

    MEM FULL NO PRINT

  • tyers Jun 17, 2008

    When trying to send a fax to this machine, get a communication error. Machine says memory is full.

    I have no manual, how do I clear the memory?

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Hi guys

Solutiuon at hand

Open one touch covers, press "Data Registration" press "Set" arrow to "TX Settings" Press "Set" arrow to "Erase Failed Tx" Press "Set" arrow to "On" Press "Set"

Good Luck

The Great Gordini

Posted on Oct 15, 2008

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1 Answer

How do I clear the memory of received faxes without printing?


Try clearing the DRAM( Document memory.) Do the following.....
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In addition to clearing memory this *will reset unit to factory defaults.
*****all of your programmed settings will be erased.



First power down the fax by unplugging, then power on.

After the power is turned on and "WAIT A MOMENT" is displayed, press & hold the STOP key.....until a normal display message shows.


*The above step allows the memory to be cleared! If this step is skipped clearing memory to factory defaults, (below) may not always work.


Press the "function" key followed by ALL of the following

9 * 8 # 7

wait until "diag mode" is showing.

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Please rate my solution. Hope this resolves the problem.

According to the manual one of the things that can cause this is if the data cable (USB) was disconnected from the printer while the job is printing. Press the Cancel button on the printer, that should clear the memory. Also make sure you don't have print jobs in the queue if the printer is connected to a pc.

Manual can be downloaded at:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

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Most of the time putting paper in the machine will allow it to continue printing anything that is in the memory. Other functions such as recall etc etc are not available on these low end models. For example this model does not have a harddrive. Usually a bad fax situation like this will lock the machine up. This forces a clearing out of the memory to bring the machine back to life.

Sorry, but this is by design.

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TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT

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