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Please rate my solution. Hope this resolves the problem.
According to the manual one of the things that can cause this is if the data cable (USB) was disconnected from the printer while the job is printing. Press the Cancel button on the printer, that should clear the memory. Also make sure you don't have print jobs in the queue if the printer is connected to a pc.
Manual can be downloaded at: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF
Most of the time putting paper in the machine will allow it to continue printing anything that is in the memory. Other functions such as recall etc etc are not available on these low end models. For example this model does not have a harddrive. Usually a bad fax situation like this will lock the machine up. This forces a clearing out of the memory to bring the machine back to life.
I had the same "Full Memory" problem & called Sharp. You need to unplug the fax, then hold (press down) on both the "Start/Memory" & the "Stop" buttons at the same time. While holding them down, plug the fax back in. After it's plugged in, you may need to press the start button again. That should clear it.
TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING.
IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING,
IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY.