Question about HP Photosmart M407 Digital Camera

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Flash the flash has stopped working

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  • adeshotel Jul 27, 2008

    I purchased a M407 last year, and it has quit working properly (pretty much immediately). When I say quit working, I mean the flash NEVER works. It looks like it does, but then the picture is completely black. And sometimes the flash does not work at all. I have sent in twice for repair service (from where I purchased), and all they keep telling me is to use "new" batteries. I have put new batteries in so much, that I could've purchased a new camera by now. Now they're telling me it's because I need to use rechargeable batteries. I have switched to those, and it still does not work. When contacting HP, they don't seem to understand the problem, either.

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Flash board is located on the top of the camera and it contains your shutter and video buttons. It also contains a 330 V capacitor that stays charged. If there is no charge, then the camera will say flash charging. If the camera persistently says flash charging, then the flash on your camera stopped working.

I found a flash board on ebay for 10 bucks plus shipping. To repair the flash involves in taking the camera apart. It is can be tedious but it is rather easy to do. If you are interested, I send you detail instructions.

Posted on Dec 05, 2008

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