Question about Canon imageRUNNER C3220 Color Copier

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Broke we have cannon image runner 2270, it does copy, fax, or anything it just has dark screen and it reads e602-001

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As Beaker020 suggested, it is a hard drive error. his method described above also works sometimes. If it doesn't you dont always need to have the hard drive replaced.

If you get a Canon Technician out you can ask him to perform a disk scan on the hard drive. Any worth while Canon technician should know how to do this, and if he chooses the correct hard disk scan option it should solve the problem. If this still doesn't work he can always re-install the machines System Software. you may lose some of your configuration settings on the machine such as the address book, but this has a high success rate at solving the problem. If this still doesn't work then only the drive would need replacing.

Being a Canon Technician myself, it is very seldom that I need to replace a hard drive for E602-001

Posted on May 10, 2008

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Turn it off, hold down the 1 & 9 keys and turn it back on. The screen will cone up blank exept for a flashing block in the top left corner. Wait, for a long long time, 20-40 min or more, do not interupt it. The block will drop followed by another one, tetris style. When it is done it will say "download mode" . When it is done turn it off and back on. If this doesnt work (and there is a good chance it wont) then you need a new hard drive, which is not a job for an end user.

Posted on May 10, 2008

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