Question about Canon imageRUNNER C3220 Color Copier

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Broke we have cannon image runner 2270, it does copy, fax, or anything it just has dark screen and it reads e602-001

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As Beaker020 suggested, it is a hard drive error. his method described above also works sometimes. If it doesn't you dont always need to have the hard drive replaced.

If you get a Canon Technician out you can ask him to perform a disk scan on the hard drive. Any worth while Canon technician should know how to do this, and if he chooses the correct hard disk scan option it should solve the problem. If this still doesn't work he can always re-install the machines System Software. you may lose some of your configuration settings on the machine such as the address book, but this has a high success rate at solving the problem. If this still doesn't work then only the drive would need replacing.

Being a Canon Technician myself, it is very seldom that I need to replace a hard drive for E602-001

Posted on May 10, 2008

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Turn it off, hold down the 1 & 9 keys and turn it back on. The screen will cone up blank exept for a flashing block in the top left corner. Wait, for a long long time, 20-40 min or more, do not interupt it. The block will drop followed by another one, tetris style. When it is done it will say "download mode" . When it is done turn it off and back on. If this doesnt work (and there is a good chance it wont) then you need a new hard drive, which is not a job for an end user.

Posted on May 10, 2008

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_code_error_e000007_0000


Dear
The machine gets abnormal rotation of the fixing film.
The probable fault with the part is mentioned bellow.
1-tearing off the film/ dust on the white spot on the film (most cases)- REPLACE/CLEAN the film.
2- Dusty on sensor. clean it or replace it.
3-harness of the sensor-check continuity.
4-DC-CON pcb (rare).-Replace it.

Thanks.

Mar 06, 2015 | Canon Cannon Copy Machine Image Runner...

2 Answers

My copier machine is printing out black lines.


Hi, does stripes appears only on copies or also on printed images?

If only on copies that means that you have to clean the copy glass.

If on both, its probably drum unit that causes the problem. Usually the stripes are slim, and verry close to each other, like a sharp brush paint job.

How many copies do you have with these drum? check it on 123 button.

If the copie is on one side totally black and the toner isnt fixed on paper that means that you have to replace fixing film.

For service manual write me on emma.servis@gmail.com.

Hope that helped!

Jul 30, 2010 | Canon imageRUNNER 2270 Copier

1 Answer

Black pages on every fax I send


Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.

If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.

Hope this is of some help.

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2 Answers

Cannon Image Runner c3170U


I am not sure what a AS/400 is, but I do know what chip they are asking about. It is called a Network boot Rom. It is like allowing the copier to be a printer. If you look in service mode under display version. It will have a "N" for networking and "C" for a stand alone copier- no printing. Also, some of the new copier come with it and have other options like faxing. Also, are you buying a new one or used? Also, are you going to use it alot? You may want to go with the c4080 or the faster model c5850 copies a minute. Take from me I work on all of them and the c3170c is not a work horse.

Sep 24, 2008 | Canon imageRUNNER C3170U Color Copier

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