We have the same issue on our Maytag Side by Side - MSD2734GE. Empty the freezer. At the back of the freezer are two panels in the back. It is only necessary to remove 3 screws. The first 2 screws hold on the very bottom panel. Remove the back panels and look at the drain located at the bottom. You will notice a thin piece of metal covering a drain hole. Remove the screw holding the metal in place. Then remove the ice build up around the drain hole.
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