Question about Sony CCD-TRV338 Hi-8 Analog Camcorder

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Unable to pla or record on cam.

When i insert the tape i'm asked to reinsert the tape again.i've tried to use the cleaning tape but have the same problem .everthing else still works on the cam please help.

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It could be wrong type of tape some devices required a certain tape
also there is that posibility that your cam is in need of maintenance and cleaning as a normal routine in cams life like a car

Posted on May 09, 2008

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Posted on Jan 02, 2017

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Cannot stop tiling and audio drop-off in playback


This camcorder is twelve years old now - it is probably just worn out.

Mar 21, 2017 | Sony HDR-FX1 Mini DV Digital Camcorder

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I've been unable to play several bought VHS tapes of films, though oddly,...


Vcr's commonly get dirty heads that cause a blue or snowy screen and no sound in some cases. In my experience the rental tapes were common point of trouble especially when you consider the amount of machines that were deployed in use back in those days. Today people run into less issues because they have there own collection and put them to good use. In order to deal with some people's problems there are three approaches to cleaning heads, the first option is to use a wet tape with the provided fluid usually two or three drops will do and run it for ten to twenty seconds. The second approach is use a dry tape with same amount of time as outlined above. The third approach is get a blank store bought tape "T120 2hours" set the vcr to sp and run the tape from beginning to end, this is a good way if you want do more of a deep clean to remove difficult dirty particles that refuse give way. I find the dry tape will give less problems when cleaning and less chance of shredding and easier for people who don't like taking vcr's apart.

on Jun 02, 2011 | Televison & Video

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Sony dcr-hc38. inserted tape. hear beeps. screen states to "reinsert the cassette". it continues and wont play or record --Solution #1- change the mechnical assembley of casete ...Can you explain how to do...


try it without inserting cassette if it closes correctly and doesnt load with cassette then 99% problem is with drum motor.look out for drum motor connector remove it clean it with pencil eraser and try again if it works, fine or just replace drum motor

Jun 11, 2010 | Sony DCR-HC38 Mini DV Digital Camcorder

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Sony dcr-trv350 tape wont close


there is a risk of hardware damage.make sure you dont force the tape into the cassette compartment to avoid damage to the unit or tape.here's what you can do.
1.remove the tape from the compartment.
2.ensure proper type and size of tape is used.
3.ensure no packaging material or foreign material inside the compartment.
4.if attempting to record, make sure cassette tape rec/save switch is set to rec position.
5.reinsert the tape, make sure it's properly inserted.
6.if still won't close or tape ejected again,remove tape.
7.reinsert a diff tape.
8.attempt to close compartment.
9.if issue unresolved, press the tiny reset button while cam is powered on (located in the panel where the lcd screen goes to,just below all the other buttons). you may also do a power reset procedure: remove batt, remove ac adaptor,set power switch to vcr, leave the cam without power for at least a minute, switch power back to off, reinsert ac adaptor/batt and turn cam on, attempt to close tape compartment.

if issue persists, service would be needed. hope this helps.thanks:)

Mar 26, 2010 | Sony Handycam DCR-TRV350 Digital Camcorder

1 Answer

My Sony Handycam DCR-HC26 started giving me C:31:23 error ''Reinsert the cassette'' when I try to record on a new Sony tape. I am however able play back a previously recorded Sony tape.


the error c:31:23 error pertains to one of the reel (part that turns the tape) is malfunctioning. although you can play back videos, you would definitely have issue w/ recording, rewinding or fast forwarding the tape.what you can do is to turn the camcorder off.remove the battery and ac adapter for at least a minute.insert the battery or reconnect the adapter.you can also try pressing the reset button (located near the top of the speaker, on the panel where lcd screen goes to).make sure cam is on when you do that.if still your getting this problem, service would be needed for your cam.hope this helps :)

Mar 18, 2010 | Sony Video Cameras

1 Answer

When playback of tape, fuzzy, not clear picture, or blue screen with sounds


try rewinding the tape and play it from the beginning.if still the same,video heads may be dirty and needs to be clean.i recommend you use a dry head cleaning tape.after which reinsert tape and play it again.if issue persists use a diff tape with previous recordings.if still no go,use new tape and try recording on it,play it back and check.if still the same your unit will require service.thanks:) hope this help.

Mar 12, 2010 | Sony Handycam CCD-TRV308 Camcorder

2 Answers

Tape want come out


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
good luck
please mark the post with a fixya

Mar 03, 2008 | Samsung SC-D353 Mini DV Digital Camcorder

1 Answer

Cleaning the camera


hi, just insert a brand new dv tape and let it record for 10 min.. rewind back to 5 min and start playing and do a repeated ff and rw you can see the black lines slowly going off.. all the best my friend sreejith

Jul 08, 2007 | JVC Cybercam GR-DVP7 Mini DV Digital...

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