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It does not make ice and i have spoken to whirlpool tech's and tried to shunt two leads and check if water will flow. Water did flowed which they said the ice maker is not working and recommended to replace the assembly. I am now looking for the replacement. Am I on the right track?

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Good day,
Yes, it sounds as if the ice maker failed. Be aware the freezer must be at normal temperature no warmer than 10 degrees for the thermostat inside the ice maker to allow it to cycle.
If the temp is normal, then replace the ice maker.

Posted on Sep 01, 2010

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Hello Jane

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.
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hi. thanks for the question. To see if the problem is with the water valve, or ice maker. remove 1 wire from water valve ,at the back . now turn on the water . if water still flows. replace the water valve . if not replace the wire and try again .if flows replace ice maker. thanks the appliance doc

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