Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: my harmony is stuck in safe mode
I had the same issue this morning so my apologies for the delay in answering you. After numerous delays and frustrations in being unable to "update" my remote i did the following. First, remove all batteries and disconnect remote from the USB cable. Check ALL buttons to ensure that none are stuck in the down position. I found that my SELECT/OK button was stuck in the "on" position. Continue to check all buttons to make sure all test fine. After doing this hold down the "Off" button while connecting the USB cable, still no batteries in the unit at this time. Hold the "Off" button down for at least 10 seconds or until the units Testing is completed. If the Harmony remote software is up, perform the Update Remote step still sans batteries. After it completes it may perform a self test again (mine did) and after it completes then insert the batteries back into the unit. Hope this helps.
Posted on Dec 26, 2008
SOURCE: Harmony 1000 in safe mode?
The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.
If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.
Hope this helps,
Posted on Dec 29, 2008
remove one battery. press and hold the #2 while replacing the battery. hold the #2 until you see "upgrade success". press activities and you're back in business.
Posted on May 02, 2009
Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.
Posted on Aug 26, 2009
Testimonial: "Worked like a charm"
SOURCE: harmony 550 in safe mode
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.
1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.
Posted on Aug 29, 2009
Tips for a great answer:
Jul 25, 2011 | Logitech Harmony 670 LCD Remote Control
on Apr 27, 2010 | Baby Care
on Apr 27, 2010 | Televison & Video
May 06, 2010 | Logitech Harmony 520 LCD Remote Control
Jan 14, 2010 | Logitech Harmony 670 LCD Remote Control
on Apr 27, 2010 | Televison & Video
Jan 09, 2010 | Logitech Harmony 670 LCD Remote Control
Sep 26, 2009 | Logitech Harmony 525 LCD Remote Control
Apr 18, 2009 | Logitech Harmony One Advanced Universal...
Mar 29, 2009 | Logitech Harmony 670 LCD Remote Control
Sep 13, 2013 | Logitech Harmony One Advanced Universal...
1,136 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: