Question about T-Mobile Dash Smartphone

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My trackball on my Blackberry Dash won't move down, and sometimes won't move up or left. Would I beable to repair it my self, and if so how, or must I send it in for trackball repair?

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How long have you been using that trackball?

I recommend you replace the trackball because based on what you said it seems it has done its time is now worn

Posted on Sep 18, 2010

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Posted on Jan 02, 2017

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NEED HELP SETTING VOICEMAIL.TRACKBALL IS STUCK, GOES LEFT,RIGHT,& DOWN,NO UP.NEED INSTRUCTION MANUAL.


You can download the user manual (as well as other guides) here:

http://docs.blackberry.com/en/smartphone_users/subcategories/?userType=1&category=BlackBerry+Smartphones&subCategory=BlackBerry+Tour+9600+Series


If the trackball won't go in one direction, try putting one drop of denatured alcohol onto the trackball and then moving it all around, that should fix it. If it doesn't, lift the trackball up slightly -- very gently -- with the blade of a small pocket knife and blow compressed air underneath it.

Jan 22, 2011 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

Trackball 8800 Blackberry


Your trackball needs to be cleaned. You have two options.

1) You can send it in to be repaired, or
2) You can clean the trackball yourself.

To clean the trackball yourself:

The silver ring which covers the trackball can easily be removed if you use a small screwdriver to lift it at the outer side of the ring. Be careful here! (Like you should be during the whole process as all parts have very small plastic nipple which can break very easy.)

When the silver plastic ring is removed you will see the inner trackball component which can be removed completely. Before doing this you should carefully remove the silver metal ring that holds the trackball component in its position.

The trackball component itself can also be carved. For every direction the ball can roll to you’ll find a sensor wheel. Those wheels are mostly carrying some gunk you should clean them from.

Once this is done put everything back together to the place each pieces came from and secure the trackball with the silver plastic ring that you removed in the first step.

Your BlackBerry’s trackball should be back working now.

If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thank you.

Feb 02, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Ball on blackberry wont navigate up or down


Hi. BlackBerry smartphone trackball fails to roll in a particular direction because, debris is lodged in the trackball.
The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in a desktop computer.
Using for certain period debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem.
If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.
I hope this information will be helpfull.

Nov 11, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Trackball not working


you need to have the trackball either replaced or service

Jul 09, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My trackball moves up and down but not to the right.


You can try cleaning it, but it's very easy to break in the process (or sometimes it's a short lived fix.) The easiest and cheapest fix is to get a new trackball. It's really easy to replace yourself, and you'll be so happy when it's back to moving in all directions!

Check out http://www.blackberrytrackball.com

Good luck!

Jun 09, 2009 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

The speedball wont move to the left


Your trackball is damaged you need to get a replacement for it or you can pop it out and see if anything is just shifted out of place in that case you can just shift it back into place and carefully put it back in and then it should work just fine.

Kyle

Jun 04, 2009 | RIM BlackBerry ® 8830 Cellular Phone

2 Answers

The ball won't scroll down


Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

May 30, 2009 | RIM BlackBerry 8800

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

3 Answers

Trackball moves but cursor will only move down and left to right not up


try takign out the batery if that doesnt work click it a bunch of times to losen it up

Mar 27, 2008 | RIM BlackBerry Pearl 8100

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