Question about Samsung SGH-A877 Impression Cell Phone

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I have a Samsung Impression A877. The touch screen is not working at all however, I can use the qwerty keyboard to text and call. I have tried a master reset code that did reset the phone but it did not fix the problem. Any ideas as to how to fix this problem?

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How do u use the phone's touch screen? rough usage or kinda really careful... if u r a careful user the problem might be software or mebbe in rare cases due to use in humid climates hardware related... if u r the kinda careless on then the prob might be hardware... opt to use a stylus for the touch screens(exclude apple's) how much ever they say its finger friendly... in either case if the touch screen faces a hardware issue then replacing the screen is the best option

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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1 Answer

I have a Samsung A877 Impression. All of a sudden the touch screen is not working. How to fix this issue?


The touch screen malfunctioning is a hardware issue, you'll need to take it into ATT and try to get an exchange through the insurance program they offer.

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Samsung Impression touch screen not working, so am unable to retrieve contacts, photos, etc. AT&T said they couldn't help.


Hello

What you need to do is to calibrate your screen.

There is a code to do that,type in the code using the keyboard and use the keyboard "enter key" when done typing. A screen message will come up briefly. Something about processing and that the phone will shut off and restart. After the restart the touch screen should work again.

code: *2767*3855#

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Thanks for using fixya.

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