Question about HP Photosmart 945 Digital Camera

1 Answer

HP 945 lens stuck out, red light on steady, white screen

I was taking pictures with the camera when it locked up. The lens is out, and wouldn't retract. I couldn't get the camera to respond, so I took the batteries out. When I put them back in, the LCD screen turns white, the red light is on steady, and nothing happens. Power button has no effect. Have let the camera sit with no batteries FOR DAYS! Have tried 3 sets of new batteries with no change in response.

Posted by on

  • 11 more comments 
  • kewabl May 18, 2008

    exact same situation with my hp 945. also tried connecting to pc by usb but nothing happens.

  • hairem May 26, 2008

    Nope, no noise. I've also tried gently "encouraging" the lens to retract, but it doesn't budge.

  • Anonymous Jun 09, 2008

    I have the identical issue

  • Anonymous Jun 17, 2008

    Same problem Leaving out batteries does nothing

  • mrrogers Jun 27, 2008

    At first the lens stayed stuck in the out position, the screen flashed white and the red light would blink. Removing the batteries for both short and long time did not change problem. Now about a week later, the camera is still stuck and even with fully charged batteries it will not turn on.

  • Anonymous Aug 18, 2008

    Same exact problem

  • Ukon17 Oct 23, 2008

    I have the same problem. Does anyone has suggestions on where to get it fixed?

  • Anonymous Nov 05, 2008

    same problem, don´t buy HP

  • rayusa35058 Nov 11, 2008

    Not exactly the same but very close When I install new batteries the red light comes on and goes off very shortly the lcd screen comes on and goes off very shortly (about 1 sec.) it made a sound at one time, but the few more times I have tried, there are no sounds.

  • Marzidon Jan 03, 2009

    Man i have the the same problem bought the camera off e bay in 2005,just used it for a month & it suddenely froze.up to date when i fix the batteries its the same.





    is there anything else that can be done. I kep wishing the darn thing will just work suddenelry when i try it once in 4 months

  • stokely418 Jan 23, 2009

    I've had this HP Camera for years. It really takes (took) great pictures until I dropped it on the lens. The lens looks a little crooked :( . It tries to turn on and i can hear the lens try to retract but nothing happens. Is there a wiring diagram online that i can look at? I ordered an old used camera which still retracts...any suggestions on how to take apart correctly and does this type of camera cause a shock even if it doesn't have the batteries it it? I would appreciate anyones help. Thank you

  • Anonymous Mar 01, 2009

    HP 945 lens stuck out, red light on steady, white screen

  • Jason Adlard May 11, 2010

    any noises coming from the lens when you power it up?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 153 Answers

Hi,
Ok, here's a couple of long shots to try...
If there is a backup battery remove that also and let it sit for some time with the power switch in the on position (if it has one)
also check the battery contacts are clean. Refit both batteries and try again.

Beyond that unfortunately it sounds like a main board failure. If you have any warranty on the camera return it, if not its likely the cost of replacement would be fairly high but worth checking with HP.
If your handy and fancy a go at it yourself it may be worth opening it to check nothing has become dislodged, but this is unlikely. else pick up a faulty one off ebay, one with a broken LCD or lens and have a bash at swapping the main board out yourself.

A WARNING ABOUT OPENING DIGITAL CAMERAS THEY BITE
Before opening a digital camera its recommended you let it sit for some time (like a week) with no batteries in. There ia a large capacitor (like a battery) which can be charged up to 300v if you touch the contacts or anything connected to it it really is like a shock from the mains.. I have been bitten many times...
This can damage the delicate parts within because of high voltages but more often because you almost always drop the darn thing..
Best of luck

Posted on May 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Lens not opening


That is something that would need to be sent in for repair unfortunately. here is the repair form. http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017

Jul 01, 2012 | Panasonic Lumix DMC-ZR1 / DMC-ZX1 Digital...

2 Answers

Tried to take pictures of lightening last night and couldn't. My lens kept going in and out and wouldn't focus so wouldn't allow me to shoot. Then I kept getting a BUSY across the screen. ...


For this kind of pictures, Don't try to focus on a lightning, it is to quick and mabe the overall brightness is not enough for your camera to focus.
So you can try to focus on something at infinity, if you manage then, put your focus on manual before re focusing, this way you will be able to take as many pictures as you want.

You can also try to focus manually directly.

And for you information the best way to take a lightning picture is to put your camera in bulb mode, use a remote control, open the shutter and close it as soon as you'v seen a lightning.

Hope this helps.
and good shooting !

May 27, 2011 | Canon EOS 500D EOS Rebel T1i Digital...

1 Answer

On my sony A200 camara .. I have a grinding noise when turning camara on and off from lens and sometimes when last bit of auto focus pictures are still good


it sounds like you have some sort of dirt or sand in the lens mechanism. this also could be a symptom if the camera was recently dropped.

if you can, try getting some condensed air and spray what you can in the cracks. if you aren't comfortable doing that, you can take it to a camera shop and have it cleaned.

the same thing happened to my camera and eventually, the lens wouldn't come retract, thus rendering the camera useless.

hope that helps.

May 07, 2011 | Digital Cameras

1 Answer

Stops taking pictures


I have the similar problem, I turn on the camera and after the lens comes out , red light blink all this time, and suddenly it powers down without retracting the lens back in.
The battery are fully charged AA 2400mah / 2650mah Duracell at 4.0 ma with load test. I was wondering if there is any circuitry problem.? Any experts in digital camera electronics please respond? Trick: To bring back the lens back in for safekeeping i trik this, i turn it on while it is reading the memory etc and after a sec or two i turn the knob to off, this way lens goes back inside.
I have read other brands also have their cameras lens sticking out and never going back inside.

Feb 19, 2010 | Kodak EasyShare DX4530 Digital Camera

1 Answer

Lens is stuck open - will not close. still takes pictures


you must have dropped your camera where it caused damage in internal part. when cameras are dropped wires and screws inside loosen which will cause trouble. Have it checked by a pro. you might destroy it more if you try to fix it yourself. Thanks.

Nov 24, 2008 | Samsung NV10 Digital Camera

1 Answer

Lens extended can't take pictures


The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

Apr 06, 2008 | Panasonic Lumix DMC-FX01 Digital Camera

1 Answer

Kodak easy share z612 will not turn on to take a picture


When the battery dies, usually the camera will retract the lens if possible. If the battery is so dead the lens can not retract, I would recommend trying to charge or change the battery. Or try to turn the camera on, and then manually shutting it off if you can.

Nov 16, 2007 | Kodak EasyShare Z612 Digital Camera

1 Answer

Not responding


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Nov 14, 2007 | Canon PowerShot A530 Digital Camera

Not finding what you are looking for?
HP Photosmart 945 Digital Camera Logo

688 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Digital Cameras Experts

Fred Sops

Level 2 Expert

271 Answers

teddyboy

Level 2 Expert

413 Answers

yadayada
yadayada

Level 3 Expert

60867 Answers

Are you a HP Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...