Question about Brother MFC-685cw InkJet Printer

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My brother printer model is mfc-685cw. i checked paper jam but my lcd screen say unable to print 50. I am unable to shut down also.Then i switch of my printer after one hour i started but again i saw same message. please help me.

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If there is no direct symptom of paper jam and still you cannot do printing properly, find whether it is because of drum problem. If the paper gets into the end gear of the rotating drum and gets stuck there, you cannot access the printing function. Switch off your printer and check the plastic arms of the printer drum. If there is any paper piece jammed in any of the arms, you can't continue printing. Here also cleaning is the best method to solve the problem. While cleaning, check the arms of the rotating drum.

http://www.fixya.com/support/t227515-printer_paper_jam_brother_mfc

Posted on Dec 03, 2010

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My printer is a MFC-685CW made by Brother. We cleared a paper jam and unplugged it as it suggests to do in our user manual. Our screen still says Unable to Print AF. Can someone help, this is very...


One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

http://www.fixya.com/support/t227515-printer_paper_jam_brother_mfc

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