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Paper is not getting printed and it is getting stuck.

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The paper used for printing should not be wet, torn or folded from any side as this can cause paper jam, hence resulting in carriage jam. Also, use only one type of paper at a time while printing. The paper should be added to the In-tray only when the printer is not in use. Make sure not to overfill the In-tray. get more information and help for paper jam problems .

Posted on Sep 01, 2010

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  1. Turn off the printer.
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Regular paper jams and printed images are not straight


hi,
follow these steps:-
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
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  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.
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# Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
# Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
# Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue

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