Question about Printronix LineJet® P7010 Matrix Printer

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In my printronix p7 line matrix printer paper jam on left side and some times tear off; adjusting platen gap also not working,please help

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Check the ribbon mask for crack between holes.If cracked, replace ribbon mask.

Posted on May 02, 2011

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Posted on Jan 02, 2017

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Poor quality print. How can I perform head calibration and gap adjustment?

There is not a head calibration for this printer. There is a phasing adjustment if your print looks "shaky" or to adjust the gap you use the 2 3/32" allen screws on either side of the platen bar.

With the printer powered on, press the “ONLINE” key to place the printer offline. The LCD should display “OFFLINE/CONFIG. CONTROL”. On the control panel, press the arrow up and arrow down keys at the same time to unlock the enter key. “ENTER SWITCH UNLOCKED” briefly displays.

Press the arrow left key. “OFFLINE/DIAGNOSTICS” displays.

Press the arrow down key. “DIAGNOSTICS/Printer Tests” displays.

Press the arrow down key. “Printer Tests/Shift Recycle” displays.

Press the arrow left key until “Printer Tests/Phase Printer” displays.

Press “ENTER”. The display shows “Printer Tests/Phase Printer” and the test begins. The current phasing value is printed on the left of the printed pattern of all H’s. As the pattern prints, examine the H’s to verify the vertical lines are straight.

If the H’s are vertically straight and you are satisfied with the print quality, press “ENTER” to stop the test and then press “CLEAR” to exit the test menu.

If the H’s are not straight you will need to adjust the phasing value.

Press the arrow down key. The current phase index displays.

Press the arrow down key. An asterisk (*) appears next to the phase value.

Press the arrow right key to increase the phase value, press the arrow left key to decrease the phase value. Then press the “ENTER” key to activate the new value as it prints.

Watch the printout for the new phase value to print on the left edge of the line of H’s. Examine that line for print quality. Continue to make adjustments until you are satisfied with the print quality.

When the printed pattern of H’s is acceptable, press the arrow up key twice until “Printer Tests/Phase Printer” displays.

Press the “ENTER” key to stop the test.

Mar 17, 2016 | Printronix P7220 Matrix Printer

1 Answer

Paper teared upon set top

adjust gap between shuttle & platen.

Jan 10, 2014 | Printronix Line Matrix P5005B Printer

1 Answer


Press the up and down arrow keys simultainiously to unlock and lock.

Mar 04, 2011 | Printronix P7010ZT Matrix Printer

3 Answers

The print is only clear on the left side of the forms...

Platen Gap Adjustment (Figure 35)
IMPORTANT Only do this procedure if the original equipment shuttle frame assembly or platen has been replaced by a new or
refurbished unit.
1. Prepare the printer for maintenance (page 338).
2. Remove the shuttle cover assembly (page 357).
3. Loosen the platen open belt (page 415, steps 2, 3, and 4).
4. Raise the forms thickness lever (1) to the fully open position.
5. If you are adjusting any model except the 6400-i20, select a 0.011 inch (0.28mm) flat feeler gauge.
If you are adjusting a 6400-i20, select a 0.012 inch (0.30 mm) flat feeler gauge.
ATTENTION Do not force the platen against the feeler gauge. Damage to the hammer tips will result.
6. Insert the feeler gauge (2) straight down between the hammer bank cover plate (3) and ribbon mask (4), within four
hammer positions of the left end of the hammer bank.
ATTENTION Adjust the platen set screws less than 1/4 turn on one side, then check the other side. Adjustment sensitivity is
approximately 0.03 inch per revolution of the set screw. Also, insert the feeler gauge no more than two inches down
from the top of the ribbon mask.
7. Gently close the forms thickness lever (1). As the platen is closing, gently slide the feeler gauge up and down, keeping it
between the hammer tips and ribbon mask. If the feel is too tight as the platen closes, adjust the 3/32 inch set screw (5)
counterclockwise. If the feel is too loose, adjust the set screw clockwise. With the forms thickness lever closed all the way,
the feeler gauge should contact both the tips and the ribbon mask and move with light friction. Shift the gauge slightly to
8. Repeat steps 4 through 7 at the right end of the hammer bank.
9. After adjusting both sides, check the gap again at both ends. Readjust if necessary.

Aug 25, 2009 | IBM 6400 Matrix Printer

1 Answer

Printronix p5205B


Check to make sure that your ribbon is not folding on the left. Have seen many printers with that ribbon guide off a little causing that issue.

If this is not the case you can try adjusting your platen. If that doesn't work, Shuttle are know to go out. They have coils behind the frets which lose resistance over time. If this is the case the shuttle will need to be replaced.

If you have any questions or need parts or printers please contact me we are an ASR for Printronix. We also offer free technical support.


Rory Cardenas
Midrange Repair and Parts
3821 W. 127th Place
Alsip IL 60803
708-597-4222 x240

Jul 22, 2009 | Printronix P5205B Matrix Printer

1 Answer

Hardware may be

first of all do one thing and that is keep your platen marked A,B,C in b or c position then start printer if it prints then it means your shuttle gets very much tight in position A, for that please switch off the printer remove paper and loose your shuttle and adjust your shuttle according to the movement of paper. also do one thing that is clean your shuttle senser also.

Feb 19, 2009 | Printronix Line Matrix P5005B Printer

3 Answers

"Shuttle jam" see manual problem on Printronix line matrix P 500E printer

Verify that there is nothing clamped between the platen and the shuttle.

Last time I had this fault, it turned out to be a broken wire in the harness that connects the CMX board to the shuttle module.

Other possibilities include a failed shuttle or CMX board.

Steve W
LazerTek LLC

Jul 06, 2008 | Printronix Line Matrix P5005B Printer

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