Question about Canon ZR300 Mini DV Digital Camcorder

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Capturing Video from Camera to PC

The problem I am having is transferring the video from the digital camera to the computer.


When I try to capture the video from the camera to Premiere the option says the device is offline. The computer is not picking up the camera. I know the camera is able to transfer the data. I have created DVDs before.

So, what do you advice me to do? Is it a hardware or software problem? What options do I have?

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It sounds like it could be a hardware issue. You may need to check under your computer to see if the camera is showing up there. If it's not, check your device manager to see if the camera shows up there. If it shows up with a yellow icon next to it, you may need a driver and you can try to update it via the automatic update by right clicking on the device. Also if you have more than one device showing up there, you may want to disable or power off the other device and any other imaging software that may be conflicting with the connection.

Hope this helps!

Posted on May 30, 2008

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Dear sir,

Welcome to fixya customer Support
We will help You.
I think u r transfering movies or videos wrong way.Actual Procedure is Like this

1.First Connect the camera to the Video capturing cards or Ports of computer.
2.Open Video Capturing Application installed in your pc (comes along with Your capturing device)
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Thanking u
for Choosing Fixya Customer Support
Chandrashekhar





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