HP Photosmart C6100

hi try to reinstall the drivers from HP website directly..

uninstall the drivers and software and then reinstall it..

if your printer is not powering on then check the power cable unplug it and press the on button for 15 seconds..

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi,
You can try to reset the unit to its factory defaults by performing the following steps .

1
unplug the power cord from the back of the unit without turning off the printer.
2
press n hold # key and 6 key together n do not release the keys ,while holding them down plug in the power cord back into the unit.
3
wait for a few seconds as it would make certain noises and turn off , when the unit turns off release the keys .

4
after a few seconds turn on the printer , wait as it wud go into initialisation mode > might ask to press 1 for language (please follow instructions ) it would give 2 or 3 allignment sheets.

5
after its done try to copy.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} note - after the RESET fax seeting are to be done again as it goes to factory default settings .

Thanks