Question about Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Zen 6gb white mp3 player is stuck in recovery mode

My player will not come out of recovery mode and when i turn it on it flashes a screen that says firmware problem and goes into recovery mode. what do i do?

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I have the same problem and have tried this and every other solution to my problem with no avail. When I run the recovery program and try to update the firmware, it's not recognizing my Zen. I either get "your player is not connected" or "no supported device detected". My computer is detecting the Zen from the USB port but I can't do anything with it.

Posted on Sep 21, 2008

Hi my name is venkatsh my mp3plyer not working when stars its 4gb its show onrecovery mod

Posted on Jun 14, 2008

Greetings,
Try using this link from creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
It is called the mp3 recovery tool and should help you to resolve your problem. Just download the program and follow the prompts. Please let me know how it goes by making another comment in this thread.
Take Care,
-WN

Posted on May 09, 2008

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Posted on Jan 02, 2017

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