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I was told to go to your web site for the SetPoint application for my iTouch 2.22 keyboard. The CD with the product does not load on my Dell laptop with Windows Vista Basic. I do not "see" SetPoint on your website. M/N Y-SAB59 S/N SC64305 P/N 867440-0403

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Here is a link the the drivers in question
http://www.techspot.com/drivers/driver/file/information/7037/

Posted on May 09, 2008

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The software 'kidrock' referred to is called Setpoint, and it's the key to getting full use out of your 510, or any other Logitech mouse/keyboard/etc. product. All versions of the Setpoint software and drivers for Logitech products are available for free download at the Logitech support website. Here's the link: Logitech Support

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Your Logitech MX5000 requires their SetPoint application software to make those changes. I you do not have it, you can download it HERE. Once the software is installed, the time will sync with your laptop and the temperature setting can be changed within the My Keyboard tab.

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Hi, two points of failure that I can see on your issue. First could be the BT software, 2nd could be the BT card which is a hardware issue. My first suggestion is to go to Control Panel, then Add/Remove Programs, look for and application named SetPoint then remove it. Most likely you're probably using a DELL computer, if so go to http://www.support.dell.com/ go to Drivers and Downloads choose your correct Computer model maybe laptop or pc; then choose your correct Operating system and platform if its 32 bit or 64 bit. Next update your Chipset driver, System Utilities - Notebook System for laptops and Dell System software for pc, then update your Input device driver - Bluetooth Wireless Keyboard and mouse Bundle, then update your Quickset under Applications and Synaptics driver under Input device drivers if it's a laptop you have, after doing everything restart your pc. If all is done correctly and still won't work work contact the manufacturer to replace your Bluetooth card since it's already a hardware failure. Thanks and have a nice day! =)

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With most Laptops, Touchpad (or mouse) issues are caused by the driver especially if the operating system was recently upgraded or new application installed: I suggest that you re-install the Touchpad/Mouse driver specific to your Laptop and Operating system: a drivers CD/DVD normally comes with your Laptop or download it from Dell web site. Depending on the O/S, you could as a first step, delete the driver from Control Panel/Systems, Reboot and let the O/S either re- install the existing driver automatically or prompt you for the correct driver. Hope it helps.

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Using Logitech's mouse and keyboard software called SetPoint, you can configure and customize your devices to perform specific tasks with a simple keystroke. Depending on the available features of your device, Some examples of SetPoint customization options are:
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  • Configure button functionality in specific applications
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  • Adjust pointer options
  • Assign preset keys to perform specific tasks
  • Assign F keys to perform a specific task
HERE is a link to the SetPoint software. Remember to select the correct Operating System

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Hello!

Usually when I install drivers for hardware I never use the CD that ships with the product. By the time the product has shipped, CD's that contain software for the product are usually outdated since hardware manufacturers are constantly updating software around the time of release and for awhile afterwords. Because of this, I like to go straight to the manufacturer website and download the absolute latest software/drivers for the hardware in question.

Here's a link below to both the 32-bit and 64-bit versions of the Windows Vista software for SetPoint. Depending on what version of Windows Vista you're running [32 or 64], choose the appropriate one and try installing that. If that doesn't work, visit Logitech's Support Website, choose your product, and download the appropriate drivers.

Logitech SetPoint 32-bit
Logitech SetPoint 64-bit

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This mouse does not require a driver. It works with the innate Vista driver. This product originally shipped with either iTouch or MouseWare, which are not compatible with Vista. I strongly recommend to uninstall iTouch and/or MouseWare prior to migrating to Windows Vista. After iTouch and MouseWare are uninstalled, the basic functionality of your devices will be provided by the Windows native driver.

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solution found at this web site: http://www.mstar.net/users/rlowens/?n=SetPoint.VolumeControl

So, you just need to "turn on application compatibility" for SetPoint.exe:
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  2. Right click on "SetPoint.exe" (this will just be "SetPoint" for some users, with a mouse/keyboard icon) and select "Properties"
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