Question about Arris SURFboard SB5101 Cable Modem
The light pattern you have described indicates that the modem can not establish a connection to your internet service provider (ISP). This is typically do to a signal related issue. To trouble shoot the problem you will need to connect the modem directly to the main cable line where it first enters into the home. You will know when the modem establishes a connection by the top 4 lights becoming green. If at any point all 4 top green lights start to blink in sequence than you will need to contact your internet service provider to "unwall the modem". Remember most internet service providers require you to register your modem on there network. So if you have not all ready completed that process you will most likely not have access.
I hope that information above has helped is some way.
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Posted on Sep 01, 2010
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Posted on Jan 02, 2017
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