Question about Digital Cameras

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Nikon coolpix LS 7.2 MP 5X zoon VR camera. Brand new - lens will not stay open - have taken about 50 pictures - just practicing - Worked when I put it away the last time - opened lens to use again and lens closes immediately. Lens Error with exclaimation mark. Please help! Thank you, Mary Ann Kelley MKELLEy529@JUNO.COM

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  • MAKELLEY May 11, 2008

    Hello again,

    Bumping and tapping actually caused the camera on and off button to quit working. A couple more bumping and tapping it finally started turning on again, however the lense will not stay opened.

    Think some more please.

    MA. Kelley

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2 Answers

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These cameras frequently observe this exact problem. The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket. The problem is that you'll have to pay for repairs on it since technically it's not a camera error but something that Nikon says happened during usage.

Some owners seem to have been able to solve the problem with a gentle bump to the side of the camera, or some gentle twisting on the lens itself. I don't necessarily recommend that- or, at least I would call Nikon first and see what they have to say about cost of repairs. Other people say that once you do get it fixed, put the camera in Playback mode before you switch it off so that the problem doesn't happen again.

Basically since it is new, I assume, then I would just take it back and get a new one.

Let me know what you think about my answer. thanks

Posted on May 09, 2008

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  • Benjamin Patri
    Benjamin Patri May 09, 2008

    If it were my camera, a gentle bump to the side a few times is what I would try. Then I would contact the manufacturer if I couldn't get it working. Have a good day.

  • Benjamin Patri
    Benjamin Patri May 11, 2008

    Please don't forget to let me know your thoughts about my solution.







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    Thank you

  • Benjamin Patri
    Benjamin Patri May 11, 2008

    the only other option is opening it up and checking the gears and looking for any loose or broken objects which may prove difficult for some people but you may try this or have someone else that is mechanically skilled.

    could be a loose connection from the lens, but still it needs to be opened. The only hard part comes from the size of the parts. Let me know if you need any help with this, thanks

  • Benjamin Patri
    Benjamin Patri May 18, 2008

    Please let me know if you have any further questions so I can get you on your way.



    If not, then don't forget to rate my solution as any feedback is appreciated.



    Thanks, and have a good day.

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Hey MAKELLEY,
If you just purchased this camera you should have a number of options. A lens error usually means that either you are somehow obstructing the physical operation of the lens, or there is something physically wrong with the lens. If you are still within the return/exchange period of the retailer you purchased the camera from you can simply exchange it for a new one, and if you are not then the camera is most likely under Nikons' manufacturer warranty and you should contact Nikon to find out where you need to send it to get it fixed.

Sincerely,
Allan
Go Ahead. Use Us.

Posted on May 09, 2008

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