Question about Lexmark X5470 All-In-One InkJet Printer

2 Answers

Lexmark X4850 paper jam

Lexmark X4850 has a paper jam error on the printer but there is no paper. power down does not work - wht buttons do I hold down to access a settings menu on the printer??

Posted by on

  • 3 more comments 
  • Anonymous Aug 24, 2008

    Paper Jam message appears when printer is started. Cannot get the printer to go past this message

  • rogersle Sep 07, 2008

    I have a paper jam msg but there is no paper anywhere in the printer. How do I fix my problem? I followed the on-screen directions several times to no avail.

  • Anonymous Feb 17, 2009

    No paper in the printer but can't get passed teh message

  • Anonymous Apr 20, 2009

    Lexmark X4850 has a paper jam error on the printer but there is no paper. Turning it off...then restarting it does not clear the error message, neither does pressing the check mark (ok) button.

  • Anonymous Mar 12, 2014

    lexmark t642 shows error 202.03 paper jam but no jam found what must i do


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on May 13, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 29 Answers

Fiend your solution direct from Lexmark. Here is your solution

Lexmark X4850 paper jam - 6741fae.jpg

Posted on Mar 02, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Getting message that I have a paper jam but there isn't on to be fpund

Try checking the printer for foreign objects that might be interfering with the paper path. Tilt the printer sideways and try shaking it a bit. After that, try printing. If the issue persists, clean the rollers of the printer.

Dec 13, 2012 | Lexmark X4850 WIRELESS All-In-One InkJet...

1 Answer

Printer says paper jam but no paper is in it

Clear any print queues.
Turn the printer off and on.
Try disconnecting/unplugging the printer from power.
Connect it after a while.
Try printing.

Mar 03, 2012 | Lexmark X4850 WIRELESS All-In-One InkJet...

1 Answer

Paper moving fault

If the paper is moving freely in the printer and you are not experiencing any paper jams etc it may be possible the error is being indicated falsely.I would recommend firstly to ensure the tractor feeds on the printer are clean and free from a build up of paper dust etc. As the paper motion sensors are located on the tractor feeds.
If after the printer is cleaned the error is still see the problem may be related for a setting for the Paper Motion Threshold in the printer. this is the point at which the printer detects an error. This value is dependant on a number of factors; Paper Type, condition of the printer etc.
  1. Put the printer OFFLINE
  2. Press and Hold down LINE FEED and ENTER until TECH ACCESS ON is displayed (approx. 5 seconds)
  3. Press the MODE button
  4. Press the DOWN ARROW until TEST is displayed
  5. Press button 1
  6. Press the DOWN ARROW until DIAG is displayed
  7. Press button 2
  8. Press the DOWN ARROW until PMOTTHR is displayed
  9. Press button 3
  10. Press the Either ARROW to set the value to 170 and then press ENTER to save the value.
Once you have completed the above sequence press and hold down the LINE FEED and ENTER KEYS to turn tech access off, you can then test the printer. If the above does not clear the message try increasing the value further.
If the problem persits you may have a faulty paper motion sensor.

Nov 23, 2011 | Tally Line Matrix T6050 Printer

1 Answer

My Lexmark shows always paper jam even without paper in the printer.

Just needs reset hold down power button for three seconds shold work or unplug and plug back in.

Oct 31, 2010 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

I have a MacBook, and a Lexmark E232 laser printer. It has worked fine for several years but all of a sudden when I try to print the light for the light for a paper jam comes on. I have cleared it, and...


The problem is that the printer thinks that there is a paper jam inside the printer. What could be happening is that there was a paper jam the paper was pulled out but the actual sensor that detected the paper probably got damaged, either broken or malfunctioning. In this case try the following, turn off the printer and open the front cover. Then press and hold down the two front buttons while having the cover open and turn the printer on. Then wait untill the bottom light stays on solid then release the buttons that should reset the printer. If after that the paper jam error does not go away then you are probably looking at a damaged sensor. To fix that you will have to take it in to have it service.
Hope it helps.

Mar 19, 2010 | Lexmark E232 Laser Printer

1 Answer

Tried to print and it says remove paper jam and press start, tried that several times, put more paper in, powered off and it stil says paper jam...opened it up and no paper i can see thats jammed..

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 06, 2010 | Lexmark Pro X125 All-In-One InkJet Printer

1 Answer

Lexmark x7550 printer jam. I cleared the jam and hit the check mark button as directed, but it keeps looping through the paper jam sequence. It does not seem to register that the jam has cleared. If I...

There will be some form of error clear code that would need to be entered. It would be something like "holding down the print key and powering on the printer at the same time" The manual may tell you.
There are different combos for different manufacturers.

Nov 17, 2009 | Lexmark X7550 InkJet Printer

1 Answer

Lexmark 6500 states I have a paper jam, but I don't.

Hooray for McGuyver techniques, but I just shoved a piece of paper in there so it actually had a jam, pulled it out, and it cleared fine!

Sep 22, 2009 | Lexmark X2550 All-In-One Printer

2 Answers

HP Officejet Pro L7780 constantly gives false"paper jam" error

Step 1:
The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.

1. The unit must be powered down and the power cord unplugged before cleaning the rollers. This will allow the rollers to be turned by hand in most cases. The paper should also be removed before cleaning the rollers.
2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the unit and check the four small metal paper rollers (not the rubber rollers) in the interior of the unit. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
4. Close the unit and reattach the rear access door.
5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds.

6. Print another extended self-test page.

Step 2:

==== Partial Reset ====
Press and hold # and 3 button on the unit while plugging in the power cord.
Note: For models that are not fax capable, press Plus (+) instead of #.

==== Semi Full Reset ====
Press and hold # and 6 button on the unit while plugging in the power cord.
NOTE: For models that are not fax capable, press plus (+) instead of #.

==== NVM RAM Reset ====
Press and hold OK and Cancel button while plugging in the power cord

May 19, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer


Paper jams can be real or false. The all-in-one may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same.
To fix the paper Jam errors please try the following steps:
1. Confirm that no foreign materials are inside the machine.
2. Confirm that usable paper is set.
3. Confirm that the paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.
5. Disconnect the printer power cord as well as the printer cable form the printer.
6. Turn the printer upside down and shake the printer in order to remove any obstacle which is stuck inside the printer causing the paper jam error.
Open the printer cover and remove the cartridges and check carefully if there is any small piece of paper which is stuck inside, if so carefully remove it.
7. Disconnect the printer power cord and press and hold the power button on the printer for about 15 to 20 seconds( this will release the flee power) and reconnect the printer and check.


Malik Khan

Jan 26, 2008 | Canon PIXMA MP160 All-In-One Printer

Not finding what you are looking for?
Lexmark X5470 All-In-One InkJet Printer Logo

1,596 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides