Question about Canon Pixma MP500 All-In-One InkJet Printer

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I have a pixma mp500 and a dell vostro laptop (vista). trying to scan to PC, however the printer does not scan. I can print from pC, i can copy on the printer, but I can't get the printer/scanner to scan to pdf or pc (or anything else). I have just updated drivers but still no joy. the screen on printer shows arrows to put something in and then close the lid - which of course i have done.

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