Question about Microsoft Xbox 360 Console

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Xbox is consistently saying "the disc is unreadable" and its a new game. also it scratched the cd after a little bit. makes the sound like somethings catching inside

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Yes you can fix this by cooling the heat getting to the sensors on the back of the drive and it will fix it. You just need a good repair guide or you can send it in and get it fixed.

Posted on Sep 01, 2010

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Yeah my cod black ops game has had 2 layers wiped off the disc to get rid of the scratches to see if it works better, but it hasnt helped one bit, whenever it does read my disc it always say clean disc and...


Unfortunately when you remove so many layers from the disk, it becomes unreadable. This is what it sounds like to me. I would contact Gamestop as I hear that they might have a way to help you in this situation.

Good luck to you!

Apr 05, 2011 | Microsoft Xbox 360 Console

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Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...


Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.

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Yes this is the sensors on the back of the drive overheating to fix it you will need to send it in or use a good guide to fix it.

Jul 31, 2010 | Microsoft Xbox 360 Console

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The game i have is scratched it only work for one nazi map and when i try to play career it ses disc unreadable what do i do


You will need to either repair the disc using a repair kit, find a game shop that repairs disc, or purchase a new copy of the game. You are getting a message saying that the disc is unreadable because the scratches prevent the laser from reading the data.

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Sounds like the Xbox is trying to find a piece of data that it need to go further and because of a dirty or scratched disk, it can't find it. If you want to verify whether it's your disk or your Xbox, go to your local game rental store and rent a copy of the same game to see if you have the same problem.

Aug 10, 2009 | Microsoft Xbox 360 Console

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Xbox 360 says "Please insert this CD into an Xbox 360"


Try to clean out your xbox 360. Or, try to clean the disc with a soft rag and windex. Or, your disc is scratched

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You need to have the dvd drive replaced. We can do this for you email us if interested
xbox360fixer@verizon.net
THanks

Jan 06, 2009 | Microsoft Xbox 360 Console

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the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

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Ive noticed that i have got scratches on my call of duty 4 and sometimes i can get on live and other times i get the message unreadable disc I dont underdstand where the scratches have come from and why i can't ge on live

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