Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System
Follow the steps to Fix Ice Dispensers
Take out your refrigerator's ice bin. Change the control setting on the dispenser to "cubed ice."
Open your freezer and press the door switch. Depress the control switch to retrieve ice. Check that the auger motor, or the pronged form sticking out from behind the ice bin, is turning. Confirm that the solenoid device, the mechanism just to the right of the motor, will turn on.
Remove the motor from the refrigerator if it does not turn. (Sometimes, the motor does not turn even though the solenoid device comes on.) Use a hair dryer on the low setting to dry and unfreeze the motor until it turns freely. Once your motor is working again, put it back into the refrigerator.
Check the ice bin for excess ice that may be blocking the ice chute. An ice blockage will prevent your ice maker from running properly. You can get rid of the excess ice by simply pouring hot water over the area. If excessive ice is not the problem, check the auger to see if it's working correctly. If it isn't, it may need to be replaced.
Look at the divider between the ice dispenser and ice storage. If you find any holes in it, you probably need to replace the bin.
Check your ice chute for excessive ice cubes. Having too many cubes could mean the flapper might not be opening properly. To fix this, simply open the door, remove the ice bin and depress the ice button at the same time you do the switch. Remove any blockages that would prevent the door from opening or closing completely.
Check the following if you do not find a blockage: the flap, crank, spring and solenoid device. To do this, you will need to take the cover off the dispenser. You should also take the screws out of the dispenser.
Examine the flap spring to see if it's broken or needs realigning. You may need to replace the spring.
Examine the solenoid device to see if it's rusty or stuck open. As with the flap springs, it may need to be replaced.
Take the cover off the freezer hinge to see if all the wires are plugged in properly.
Examine the auger housing that holds the motor in place. Check to see if all the plugs are working correctly. Should they all be working correctly, you'll need to replace the entire dispenser board.
Posted on Sep 01, 2010
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Posted on Jan 02, 2017
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