Question about Siemens Gigaset 8825 Cordless Phone

2 Answers

When i try to check my messages from a remote location, as soon as I hit the star key twice, as I always have, I receive a message that says "remote access not allowed". i have a siemens gigaset 8825, and i've never had this problem before.

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  • bruce1506 Sep 01, 2010

    i've tried this, however it doesn't work. the manual instructs me to hit * twice, as i've done for years. ive never received this "remote access not allowed" message before. as to the security code, i never get far enough to have to enter it.

    what about the display issue?

  • bruce1506 Sep 01, 2010

    so thats all that can really be done then?  thats what i thought.

  • bruce1506 Sep 01, 2010

    hi, these are all things i knew enough to do before i contacted you.  this didnt work.  any other ideas regarding the display issue?

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  • Master
  • 944 Answers

Hi,

Just reset the Siemens Gigaset 8825 to its factory settings and every thing will be solved.It will ask for Pin no.If you have changed the pin no give it else give the default pin no 0000

If you had forgot the pin no :

Steps to reset the PIN on the 8825 back to 0000.


To reset your pin on your base station, you push Menu, scroll to System Settings, DON'T PUSH SELECT, push * 6 5 # That will reset the pin.

post a comment for further assistance.
Thank you for using fixya have a nice day:-)

Posted on Sep 01, 2010

  • Natarajan Ramasamy
    Natarajan Ramasamy Sep 01, 2010

    Yes this is the only solution if you even take it to the customer care they will do this only.
    There is no other go.When internal firmware is corrupted you have to go for reset option...

    Thank you

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  • Master
  • 11,896 Answers

Many phones you just have to press the * key or the # key one time. Check the settings to make sure remote connection is on and that you know the correct security code

Posted on Sep 01, 2010

  • Nate Stansfield
    Nate Stansfield Sep 01, 2010

    the display issue would be a problem with the display screen or circuit board. It very well could be an electrical issue. Maby this is why the display and the messaging service is not working.

  • Nate Stansfield
    Nate Stansfield Sep 01, 2010

    You will need to get a hold of an ohmmeter/voltmeter tester and test some of the capacitors in the unit. Look for any that are swelled up or have burn marks on the main circuit board. This is a sure sign of bad capacitors or resistors. Each one has an imprinted number of it's power rating so you can match it up with your tester. Check that there are no broken or shorted wires to the display first. If not, then test the capacitors and resistors. Chances are that there are bad ones. It is rare that the LCD itself would be bad but it could happen. Usually it is a bad connection or faulty electronical component such as capacitor or resistor providing power to the display. A faulty IC could also very well cause this problem. It is the square or rectangular chip on the main electronical board. You can try lightly tapping on this to see if the display full lights up. Look around for any loose solder joints or joints that are not fully connected to both of it's surfaces. If you see any, try re-soldering them to make a better connection.

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