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2gb creative zen touch frozen on 1 track unable to use any buttons only on/off tried to reset nochange. Any advice?

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  • Anonymous Jun 17, 2008

    my zen is froze and the on/off button the only thing that works.Model#PMC-HD0002

  • Anonymous Jun 17, 2008

    zen froze uo and on/off buttons the only thing workin

    g

  • Anonymous Jun 28, 2008

    Same... Zen Touch Frozen!!! Can only turn on/off???

  • Anonymous Jun 28, 2008

    Same... Zen Touch Frozen!!! Can only turn on/off???

  • Anonymous Sep 05, 2008

    My zen has the same problem it is froze on one song that doesnt even play. none of the buttons work and when i try to scroll, it makes a clicking sound.

  • Anonymous Jan 25, 2009

    i have the same problem but it is kinda different still frozen but when i deleted a song it just kept with that i cant turn on or off waiting for it to run out of battery hopefullly will work after

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My zen is also frozen model #DVP-FL0001

Posted on Jul 15, 2008

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I always use the "import tracks" feature on my zen touch to transfer music from the "my music" folder to my mp3 player. recently it started to freeze up after importing one track, saying "other program is...


Hello,

Check the bottom of your player, you should find a reset hole, dip a pin into the hole and your player should reset. After your player is reset, it should stop freezing.

When you the player is in the process of resetting, it might show "rebuilding" and might take sometime, but don't be scared after a while the player should boot up.

Take care.

Aug 19, 2010 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative Zen frozen and Reset has not worked


You probably shouldnt play with any of the buttons really but i know how to fix it. You hold down the slide power for about 5 seconds and poke the reset button with a pen tip or w.e for about another 5 seconds till it restarts itself.

Mar 28, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My Creative Zen Touch is frozen. When I hold down the "Menu" button, the screen does not change. When I connect to the computer and attempt to run Creative Mediasource Organizer, I get a message that the...


I would run the recovery console from the player itself. Make sure the Touch's power supply is plugged in (and unplugged from a PC) then to access the recovery mode of the Touch, hold down the Play/Pause button while inserting a straightened paper clip into the reset hole on your player, give it about five seconds then remove the paper clip.
Next, keep on holding the Play/Pause button until the Rescue Mode screen appears. After you see the rescue mode menu, you can release the play/pause button.
I would try a "clean up" first, as this is less intrusive and will not erase data.

Mar 27, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen touch


Try hitting the Zen on your knee. It sounds silly, but many people here say that it works.

Jan 07, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

Frozen


There is a small pin hole reset button, you will need a small pin to push the button on the inside, hold the button for about 20 seconds.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Zen wont turn on or charge


Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 21, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Frozen Zen Touch


I would try a firmware update, if you have a PC running windows xp or vista, check out this link for a firmware download. If this doesn't work, i would consider investing in a new mp3 player, because of course you probably could contact the "Creative" company and get then to fix it, but it'd probably cost about as much as buying a new one....not worth it....the new 80gb zune is very nice...or you could go for another zen product. or ipod...

Jun 27, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative labs zen touch mp3


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 25, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative zen touch (DAP-HDDD14)


There is a liitle hole down one side of your player. Put a straightened paper clip into it and it will reset.

Nov 16, 2007 | Creative Labs Zen Touch MP3 Player

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