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My photosmart printer 475 lost power just before shutdown and cannot be re-started.

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Try unplugging the power cord for an extended period; an hour or two.
This is almost certainly a switching type supply and it may have gotten warm and just stopped.

If you have the optional battery pack or car adaptor, try these.
If you don't, you are kind of stuck unless you have a simple multimeter (why not? Digitals from China are dirt cheap).
If you have one available, you can check at the cable end that plugs into the printer for some kind of voltage output.
Because the supply may have a messy voltage output that is cleaned up and regulated inside the printer, you may not get a stable reading but it should have a strong DC voltage component.

I suspect the power supply has failed and they are generally not repairable unless you have have the skills and equipment to test them and the case is not too tough to open.

Posted on May 09, 2008

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Try unplugging from ac for 10 - 20 seconds.

Posted on May 09, 2008


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then with power switch/button depressed, AND power cable out of wall, plug it into the wall, hold button for 30 seconds..

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