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The "stylus" to give it's correct name, is always connected to the cartridge it fits in. That should have a make and number on it. If you put that into Google search, it should come up with the correct stylus. General they just slot in and out of the cartridge.
You may have a bad stylus (needle), it can cause just that type of problem. Find a service center near you and see if they can get a replacement for you. They are very easy to replace, but very difficult to find.
Hi There thanks for your very good desctiption of the problem it really helps to have a lot of detail...
There are Mono and stereo types of stylis cartridges and it sounds like you have a mono equipped into a stereo amplifier..
If there are 4 small coloured wires visible under the stylis then
its a stereo stylis and should work, have a close look and maybe one of the small wires has dropped of the small pins on the back opf the stylis cartridge.
If there only two wires visible then its a mono cartridge and this is why you only have sound from one channel..
So answer is wires dropped of the stylis.
Wrong type of stylis cartridge.
if there are four wires and thay all look connected then perhaps the stylis is faulty and you need to replace it...