Question about APC Matrix-UPS 5000 UPS System

1 Answer

Battery replacement indicator was illuminated, replaced the batteries and pressed the '1' to perform a re-test. Passes the re-test but the battery indicator lights continue to blink in unison. It has been nearly a week since I replaced the batteries (should be fully recharged).

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

There are fuses either in the battery tray, or on the UPS circuit board.
Check them to make sure that they are not open/blown.
If they are ok, check the voltage of each of the battery's, if one of the battery's is significantly lower than the others, that battery is likely defective.

Posted on Sep 01, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

P2500 starts but won't stay running


P2500 Generator Lamp/L-Terminal Circ Low

Indicator

This code indicates that a fault has been detected in the generator lamp control circuit. The PCM may have also detected an abnormal voltage reading from the vehicle battery, starting, or charging system.

Code Set Parameters

In the event of generator lamp control circuit fault, a trouble code will be stored and a service engine soon lamp will be illuminated. Some models require multiple drive cycles (as many as 8) with a failure in order for the service engine soon lamp to be illuminated and others will activate it on the initial failure.

Symptoms

This code indicates that a fault has been detected in the charging system circuit. The PCM may have also detected an abnormal voltage reading from the vehicle battery, starting, or charging system.

Common Causes

The most common cause of this code can be traced to a faulty alternator. Other causes could include a bad battery or starter, open or shorted wiring or battery cables, insufficient battery primary or secondary grounds, defective voltage regulator, corroded battery terminal ends, a faulty PCM (rare), a large battery drain, or a defective battery.

Common Misdiagnosis

Technicians report that batteries and starters are often replaced in error when the alternator is either not charging or overcharging. If the battery is discharged, charge it and test the vehicle charging system to make sure that it is operating properly.

Diagnosis

  • The starting/charging system is monitored by the PCM whenever the key is placed in the "ON" position, as is the generator lamp circuit for the instrument panel
  • When the engine is running, the PCM is programmed to anticipate between 13.8 and 14.4 volts from the charging system
  • If a voltage reading that either exceeds or underachieves, a code will be stored and a service engine soon lamp illuminated
  • Some vehicle models (especially Chrysler) also use the PCM to regulate charging system voltage
  • System voltage malfunctions related to the PCM are much more common in vehicles equipped with this type of system than in other systems. Before beginning your diagnosis, make sure that the battery is fully charged
  • If the battery fails to take or hold a charge, it should be replaced. Several tools will be instrumental in successfully diagnosing this code
  • A suitable OBD-II scanner (or code reader) and a digital volt/ohmmeter will be most helpful in performing a successful diagnosis
  • Begin with a visual inspection of all wiring and connectors
  • Repair or replace damaged, disconnected, shorted, or corroded wiring, connectors, and components as necessary
  • Always retest the system after repairs are completed to ensure success. If all system wiring, connectors, and components (Including fuses) appear to be in normal working order, connect the scanner (or code reader) to the diagnostic connector and record all stored codes and freeze frame data
  • This information can be extremely helpful in diagnosing intermittent conditions that may have contributed to this code being stored
  • Continue by clearing the code and operating the vehicle to see if it returns
  • This will help to determine whether or not the malfunction is intermittent
  • After the codes are cleared, test drive the vehicle to see if the code returns
  • If the code fails to immediately return, you may have an intermittent condition
  • Intermittent conditions can prove to be quite a challenge to diagnose and in extreme cases may have to be allowed to worsen before a correct diagnosis can be made
  • Continue with a visual inspection of the battery and battery cables
  • Should you find excessive corrosion on the battery terminals, suspect a poor battery connection
  • If this is the case, disconnect the battery cables from the battery (always disconnect the ground cable first and see manufacturer's recommendations for disconnecting/reconnecting the battery) and remove the corrosion from the battery posts and terminals
  • Reconnect the battery and retest the charging system
  • Connect the starting/charging system tester to the battery and perform a load test
  • If the battery fails the load test, replace it
  • If the battery passes the load test, leave the tester connected and start the engine
  • Observe the voltage readings on the tester and compare your findings with manufacturer's specifications
  • Replace starting/charging system components as required
  • Typical alternator output should read approximately 14 volts with the engine started and no accessories or lighting turned on
  • Leave the tester connected and use the amp probe to test the starter current draw
  • Compare your findings to manufacturer's specs and repair or replace starting system cables or other components as needed. The generator lamp circuit is used to activate a charging system indicator in the instrument panel if system voltage is abnormal
  • Voltage readings that are too low may indicate worn brushes in the alternator
  • High voltage readings may be indicative of a defective voltage regulator (usually integrated in the alternator but some are part of the PCM)
  • Before performing any continuity and resistance testing on the generator lamp circuit, be sure to disconnect the wiring from the instrument panel to prevent damage to system controllers and circuit boards
  • Consult the vehicle service manual for reference voltage readings and other precautions. If the starting/charging system are in proper working order, you will need to test secondary wiring
  • Disconnect the alternator connector and test all circuits using the digital volt/ohmmeter
  • If alternator wiring values are in line with acceptable specifications, disconnect the PCM connector and perform a continuity test on all system circuits
  • Compare actual findings with manufacturer's specifications and repair open or shorted electrical wiring as necessary. If the malfunction has still not been rectified, suspect a defective PCM.

Nov 09, 2016 | Cars & Trucks

Tip

Whirlpool Dryer Various Test Procedures - Part 3


TEST #5 Moisture Sensor
NOTE: This test is started with the machine completely assembled.This test is performed when an automatic cycle
stops too soon, or runs much longer than expected. NOTE: Dryer will shut down automatically after 2-1/2 hours.
The following items are part of this system: Harness/connection, Metal sensor strips, Machine control electronics
1. Activate the diagnostic test mode and advance past saved fault codes.
2. Open the dryer door. If a continuous beep tone is heard and an alphanumeric number is displayed on the console as soon as the door is opened, a short circuit exists in the moisture sensor system. If this doesn’t happen, go to step 3. Otherwise, go to step 4. NOTE: Over drying may be caused by a short circuit in the sensor system.
3. Locate the two metal sensor strips on the inside of the dryer. Bridge these strips with a wet cloth or finger.
If a continuous beep tone is heard and a software revision number is displayed on the console, the sensor passes the test. Go to step 8. If not, continue with step 4.
4. Access the moisture sensor wires: Remove the lint screen. Remove the two wires holding the lint screen to the top. Remove the four screws from bottom of the duct in rear. Remove the duct from the dryer to access
the moisture sensor.Disconnect the sensor connector.
5. Access the machine control electronics. Remove the connector P13 from the circuit board. Check the main
harness connections between the sensor connector and machine control for a short or open circuit. Replace the main harness if necessary. If the harness is okay, continue with step 6.
6. Measure the resistance across the outermost contacts of the sensor connector that includes the two MOVs. Sensor Harness with MOVs (Metal Oxide Varistors) Sensor Connector Sensor Blower Housing Disconnect sensor connector. If a small resistance is measured, check for debris across moisture strips inside of the drum; clean if debris is present. If debris is not present, replace sensor harness with MOVs. Otherwise go to step 7.
7. Measure the resistance across each of the outermost contacts and the center terminal (ground connection).
If a resistance less than infinity is measured, replace the sensor harness with MOVs.
8. If moisture sensor diagnostic test passes, check the thermistor: Perform TEST #4a. If the problem persists after replacing the moisture sensor, harness with MOVs and thermistor, replace the machine control electronics.

TEST #6 Buttons and Indicators
This test is performed when any of the following situations occurs during the Console Buttons and Indicators Diagnostic Test:
None of the indicators light up No beep sound is heard
Some buttons do not light indicators None of the indicators light up:

1. See Diagnostic Guide/Before Servicing.
2. Perform TEST #1 to verify supply connections.
3. Perform TEST #2.
4. Visually check that the P5 connector is inserted all the way into the machine control electronics.
5. Visually check the user interface assembly connections.
6. If both visual checks pass, replace the user interface assembly.
7. Plug in dryer or reconnect power.
8. Perform the Console Buttons and Indicators Diagnostic test to verify repair.
9. If indicators still do not light, the machine control electronics has failed: Unplug dryer or disconnect power.
Replace the machine control electronics. Plug in dryer or reconnect power. Perform the Console Buttons and Indicators Diagnostic test to verify repair.
No beep sound is heard:
1. Visually check that the P5 connector is inserted all the way into the machine control electronics. If visual check passes, replace the user interface assembly.
2. Plug in dryer or reconnect power.
3. Perform the Console Buttons and Indicators Diagnostic test to verify repair.
4. If replacing the user interface assembly failed: Unplug dryer or disconnect power. Replace the machine control electronics. Plug in dryer or reconnect power. Perform the Console Buttons and Indicators Diagnostic test to verify repair.
Some buttons do not light indicators:
1. Visually check the user interface assembly connections. If visual check passes, replace the user interface assembly.
2. Plug in dryer or reconnect power.
3. Perform the Console Buttons and Indicators Diagnostics test to verify repair.

TEST #7 Door Switch
Activate the diagnostic test mode and perform the Door Switch Diagnostic test.
Functionality is verified with a beep each time the door is closed and opened, and a number and letter appears in the display (i.e., 0E, 09). If any of the above conditions are not met: Unplug dryer or disconnect power.
Check that the wires between the door switch and machine control electronics are connected. If the connections are OK, replace the door switch assembly and retest. If the door switch assembly has been replaced and dryer still does not start, replace the machine control electronics.

on Apr 11, 2009 | Whirlpool LER4634J Electric Dryer

1 Answer

2004 gmc envoy xuv , battery light stays on , replaced battery and checked alternator charging fine


You checked the charging voltage at the battery with a ? volt meter ? What was the voltage with the vehicle running ? 13.1 to 14.1 volts ?
BATTERY NOT CHARGING The IPC illuminates the battery not charging indicator in the driver information center when the following occurs:
?€¢
The PCM detects that the generator output is less than 11 volts or greater than 16 volts. The IPC receives a class 2 message from the PCM requesting illumination.


?€¢
The IPC determines that the system voltage is less than 11 volts or greater than 16 volts. The IPC receives a class 2 message from the body control module (BCM) indicating the system voltage


Charge Indicator Always On
Step
Action
Yes
No

1

Did you perform the Diagnostic System Check for Starting and Charging? yes or no
Go to Step 2 yes
Go to Diagnostic System Check - Engine Electrical no

2

  1. Turn ON the ignition, with the engine OFF.
  2. Observe the Charge indicator on the instrument cluster (IPC)
Does the charge indicator illuminate?
Go to Step 3
Go to Symptoms - Engine Electrical

3

  1. Turn OFF the ignition.
  2. Disconnect the generator connector.
  3. Turn ON the ignition, with the engine OFF.
Does the charge indicator illuminate?
Go to Step 4
Go to Charging System Test

4

Test the charge indicator control circuit for a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
Did you find and correct the condition?
Go to Step 6
Go to Step 5

5

Replace the PCM. Refer to Powertrain Control Module Replacement in Engine Controls 4.2L.
Did you compete the replacement?
Go to Step 6
--

6

Operate the system in order to verify the repair.
Did you correct the condition?
System OK
Go to Step 3

Aug 25, 2015 | GMC Cars & Trucks

1 Answer

The battrey leds stay flashing i changed battries also the led still flashing


Automatic: The UPS performs a self-test automatically when turned on, and every

two weeks thereafter (by default). During the self-test, the UPS briefly operates the

connected equipment on battery.
Manual: Press and hold the button for a few seconds to initiate the self-test

REPLACE BATTERY LED ILLUMINATES

Replace Battery LED flashes and

short beep is emitted every two

seconds to indicate the battery is

disconnected.

Check that the battery connectors are fully engaged.

Weak battery. Allow the battery to recharge for 24 hours. Then, perform a self-test. If the

problem persists after recharging, replace the battery.

Failure of a battery self-test. The UPS emits short beeps for one minute and the Replace Battery LED

illuminates. The UPS repeats the alarm every five hours. Perform the self-test

procedure after the battery has charged for 24 hours to confirm the Replace

Battery condition. The alarm stops and the LED clears if the battery passes the
self-test.

Sep 09, 2011 | APC Smart-UPS RT 5000VA (SURTD5000XLI) UPS...

2 Answers

I connected 8, 100Ah battery with APC 2.2KVA inverter, now it doesnt give correct battery indication and keep producing beeping noise, whats the problem?


Continuous Beeping (theamber On Battery LED will be illuminated)
This alarm indicates that the UPS has reached aLow Battery condition and will soon shutdown. The UPS can only operate onbattery for a limited amount of time. In order to protect the unit's batteriesfrom discharging too much, the UPS will shutdown and turn off its output. Towarn you that the unit will soon shutdown, the UPS will sound this alarm 2minutes before actual shutdown. With optional Powerchute Plus software, 2minutes can be changed to 5, 7, or 10 minutes to give you more of a warning ofimpending shutdown. If you hear this tone, you should immediately gracefullyshutdown your operating system to prevent data loss or corruption.
Note:This graceful shutdown will occur automatically if Powerchute PLUS software isbeing used.

Constant, Solid Tone (the red Overload LEDwill be illuminated)
This alarm indicates that the UPS has detectedan Overload condition. If this alarm is sounded, try removing non-essentialequipment. The alarm will remain until the load is reduced. To determine ifyour UPS is capable of handling the equipment you want to protect, visit APC'sSizing Guide at www.apcc.com/sizing.

Continuous Beeps for One Minute; RepeatedEvery 5 Hours (Replace Battery LED will be illuminated)
This alarm indicates that the UPS has failed itsSelf-Test of the battery. The unit will continue to sound this alarm until theunit passes the test. Try to let the unit charge for a few hours and thenperform another Self-Test (Press and hold the on/off button until the second'chirp', then release). If it fails and the unit is still in-warranty (twoyears from date of purchase), then contact APC. If the unit fails and its outof warranty, then order a replacement battey cartridge through your reseller,distributor, or from APC's web site.

Apr 21, 2011 | APC Computers & Internet

1 Answer

I am getting an F1 error on the washer


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jul 06, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Every time I start the machine the f1 error comes up within a few seconds. have to press pause & start about 3 times & it will finally start to work. have to do this several times during the entire...


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^@#$%

Jun 02, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Code F1


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 05, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

F1 error message


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$#@$#

Nov 27, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

F 2 error code


Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Oct 03, 2009 | Whirlpool Cabrio 7.0 Cu. Ft. Super...

Not finding what you are looking for?
APC Matrix-UPS 5000 UPS System Logo

374 people viewed this question

Ask a Question

Usually answered in minutes!

Top APC Computers & Internet Experts

Shawn DuRee

Level 3 Expert

355 Answers

Cindy Wells

Level 3 Expert

5103 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you an APC Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...