Question about HP Designjet 5500 (42 in.) InkJet Printer

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Designjet 5500 - "Check power supply # 1, after changing both logic board and power supply, this error re-appeared. It also has new "Y" axis motor and carriage belt. "Turn off pwr, check printhead path", was before belt was changed

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Posted on Jan 02, 2017

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SOURCE: HP Designjet 5500 carriage belt is off the pulley

go to a store and ask them for to put it in it place again

Posted on May 08, 2009

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SOURCE: how do you resolve a hp designjet 1050C printhead path (1) - turn power off and check issue

Please read through some of the information provided in this link and this link from the HP support forums.
Also see this basic troubleshooting guide here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on May 20, 2009

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SOURCE: How do you clear printhead path Type (1)

the carriage slide bar has no oil on it.using your finger apply some sewing machine oil to the bar

Posted on Mar 09, 2010

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SOURCE: Switch Printer off,check printhead type path (2).

it seems like there is no oil on the slide bar

Posted on Mar 15, 2010

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SOURCE: i have problem with my

The most common cause of the Check Print Head Path Error 2 is a worn out carriage belt. Open the top cover and locate the carriage belt. It is the long thin belt that extends the full length of the plotter. Use a light and look under the belt for debris that looks like pencil erasure crumbs. If the crumbs are there, the belt is disintegrating and needs to be replaced. See:

Posted on Dec 01, 2010

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How do I fix? Designjet HP9000 error 1701

System Error 1700: Servo Motor Error

The Paper-Axis or the Scan-Axis Motor moves the Carriage, but the input from the Linear Encoder Sensor does not change
The easy thing to do is to check the "encoder strip". It's a metal strip about 1/4" high. It runs right to left behind the carriage assembly. Shine a flashlight on it and see if it looks damaged. If its dirty clean it with a slightly damp cloth(water or alcohol will work). Do it with power off. Make sure the carriage moves freely from one end to the other. If the carriage is binding or won't move at all, check the carriage belt for tears or shredding. If you can't SEE anything wrong it probably is the time to call in a trained tech.
The E0800 is a power supply error. You'll need a tech for that too.

Mar 23, 2015 | HP DesignJet 9000 InkJet Printer

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System error 0B000D 00000005

Hi, I believe this error occurs when there is no 24 volt supply to the PCB. Go back and check you have plugged all the connectors back in correctly.


Sep 29, 2014 | HP DesignJet 1050c plus InkJet Printer

2 Answers

Persistent Error 86:01

Oh my throw it away, too much you have tinkered with its not worth the headache

Sep 01, 2014 | HP Designjet Z6100 InkJet Printer

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Error 86:01

did you perform a scan axis calibration after changing all these parts? If not then you should do that before doing anything else.

Sep 01, 2014 | HP Designjet Z6100 InkJet Printer

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The error code means the vacuum fan is not detected.
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Jun 26, 2014 | HP DesignJet 1050c plus InkJet Printer

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81 01 error

Paper-Axis shutdown - usually a paper-jam caused by a blockage of the
Paper-axis System.
Action- Try the following= If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power cable again and check if the Error Code has disappeared
-If this error code appeared but was NOT caused by a paper jam,
replace the Paper-Axis Motor Drive Assembly

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Hp designjet 9000s system error 1701

The Paper-Axis or the Scan-Axis Motor moves the Carriage, but the input from
the Linear Encoder Sensor does not change.
You are going to need a tech to check out the plotter.

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Download the service manual here:

Refer to page 1-4 for more troubleshooting is most likely the paper axis motor or the transmission gears...or you didn't fully seat the connector to the new encoder board..

Sep 23, 2011 | Office Equipment & Supplies

1 Answer

Hp designjet 5500 power supply error 1

Possible that the main capacitor has leaked and so there is drop in the +B or the sub voltages. It is important to check the rail votages to the main board , remove SMPS unit an check.
see link below for tips on SMPS power supply

May 12, 2011 | HP DesignJet 5500PS InkJet Printer

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