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Ps3 netflix problems - Sony Playstation 3 (PS3) Console

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Posted on Mar 21, 2016


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First Let me know that what exactly the error message coming up , when you are trying to login to your netflix account on your PS3..
And please refer to this link : PS3 Netflix Connection Troubleshooting

Jan 30, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

The movies want play

  1. Test your Internet Connection

    1. From the PS3 main menu, navigate to Settings.
      • If you're not already at the main menu, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Select Network Settings.
    3. Select Internet Connection, and verify it is set to Enabled. If it's Disabled, make sure to select Enable.
    4. Select Internet Connection Test.
      • If you are able to connect to the Internet, check your date and time settings.
      • If you are unable to connect to the Internet, you may be having network connection issues.

  2. Refresh your Netflix Iogin information

    1. Begin from the PS3 Home Screen.
      • If you're not already at the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Navigate to the TV/Video Services section and highlight Netflix.
    3. Press X.
    4. Immediately after pressing X, press and hold both Start and Select and continue to hold them down until a message appears asking Do you want to reset your Netflix settings and re-register?
    5. Select Yes.
    6. Enter your Netflix email address and password.

  3. Reinstall the Netflix application

    1. From the PS3 Home Screen, navigate to the TV/Video Services section and highlight Netflix.
      • If you're not already at the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Press the Triangle button on the Playstation controller.
    3. Select Delete.
    4. Select Yes.
    5. Download the Netflix application to your PS3.
    6. From the PS3 home screen, navigate to the TV/Video Services section and select the Netflix icon.
    7. Select Yes on the Are you a member of Netflix? screen.
      • You may be prompted to sign in to your PlayStation Network (PSN) account first.
    8. Enter your Netflix email address and password.

  4. Troubleshoot your Internet Connection

Oct 22, 2013 | Netflix

1 Answer

We are using our PS3 for Netflix. All software & firmware up-to-date. Shortly after the PS3 outage, several TV shows did the following when selected (happened with any episode selected): The loading...

Oddities that occur during playback within Netflix on the PS3 can often be corrected by deleting the Netflix software from the system and then reinstalling it. This clears some cached files that can interfere with playback at times. You may have to "re-activate" your PS3 on the Netflix site, but this is a relatively quick and painless process.

If this does not help, double check your media playback settings in the PS3's Settings Menu, and insure they match the capability of your chosen cables and receiver. Alternatively, you may wish to change the cable or connection interface you're using (RCA to HDMI or vice versa) to insure this isn't an oddity with your receiver, television, or cables.

If none of this corrects the issue, and everything else functions as expected on your PS3, then it is likely a Netflix issue. These problems crop up form time to time and are usually resolved within a day or two.

Jul 09, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 will connect to the internet but will not stream Netflix, we tried restarting the console and we agreed to the new terms of service netflix says as far as there system goes there is no error and...

Try to log into it on a computer first, I was having this problem, then logged in on my laptop and tried again on my ps3, it worked. Just a tip. Good luck.

Apr 04, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

No audio when using playstation 3 to streamline from netflix. TV audio works. Seems to be PS3


If you are having trouble with audio just from Netflix and all the audio play back works then this sounds like you have a corrupted audio codex on the PS3.

The first thing I would do is uninstall Netflix from your PS3 and reinstall it. If this does not fix the problem I would reinstall the firmware for the PS3. If you still have trouble you may need to format the hard drive. The link below will help you do that if needed.
Let me know if you have any more problems or questions


Jan 12, 2011 | Sony Playstation 3 (PS3) Console

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My netflix wont let me sign in. its asking for my ps3's activation code what is that and where can i find it?

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with the PS3 you need a special disc. Luckily Netflix will send you that disc - to keep - for free. So just log into your Netflix account and go to the "Your Account" area. In there, under "Your Netflix ready devices and computers", you'll have an entry for your PS3 (and for your XBox if you have one of each). Have Netflix send you the free disc.

When you get the disc, put it into your PS3 and turn it on. You'll be shown an activation code on your TV screen. When you then go to, you'll be asked to enter that activation code. That will connect your PS3 with your Netflix account.

Now you're all set! On your account, browse through their thousands of movies and TV shows. Select the ones you want to put into your online watching queue. You can search and sort, read reviews. Fill your online queue with whatever you're interested in.

Jan 04, 2011 | Sony Playstation 3 (PS3) Console

1 Answer


I am having the same problem with my sons ps3 i sign in with my email and password and there was a issue with netflix and now i cant even sign in. Im going to try to erase netflix off ps3 and redownload it and see if that works. I would start there if you know what your doing maybe your running the old app that requires the disk

Sep 22, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How do I hook up internet to my television so I can hook up PS3? I know I need a ethernet cable but how do I hook it up so I can use the PS3 for netflix?

I assume you have your PS3 connected to the television and you can play games. For Netflix, you need to plug in an ethernet cable to the back of your PS3, be a Netflix member with at least a $9 monthly unlimited plan, and get a Netflix "Instant Streaming Disk" for PS3, which you can get for free (go to the account page and type "PS3" into the help box) once you are a member.

Dec 30, 2009 | Sony BRAVIA XBR 52 in. LCD Flat-Panel HDTV

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