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My fault code is 010-320 which is a fuser overheat I have tried to go into diagnostic mode ie. hold down "0" press start entered password 6789 but when I press confirm it freezes the display & I have to restart the copier If I fit a new Fuser will I still have to reset fuser code I dont want to purchase new fuser unit if I can reset old one Martin

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  • marmas Aug 31, 2010

    Thank you very much for your reply
    It sounds like I need a new Fuser Unit
    If I replace the fuser unit with a new one, do I still need to reset the counter.

  • marmas Sep 01, 2010

    If I install new fuser unit will I have to reset counter

    & if so will the printer allow me to enter diagnostic mode with password 6789

    Martin

  • marmas Sep 01, 2010

    My Copier is a Xerox Docucolor 250
    Martin

  • marmas Sep 01, 2010

    Went out

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I ran across an interesting blog about this code, and they explain what it is, and what you can try. There is a paragraph near the bottom of the page with instructions for resetting the fuser code:
http://www.copytechnet.com/forums/xerox/20372-xerox-docucolor-240-a.html
Read the article over, it should give you some good things to try, and will hopefully help.
Thanks for using FixYa, and hope this helps.

Posted on Sep 01, 2010

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May I have the Make & Model of the Copier Machine?

Posted on Sep 01, 2010

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1 Answer

What is the error reset code for xerox workcentre 7345 fuser unit. please help


Press and hold the 0 key for 5 seconds and then while still holding, press the Start button. Enter password 6789 then press confirm.
Select Adjustments/Others, then initialize HFSI Counter then enter code 954-804, then select reset current value.

Apr 19, 2016 | Xerox Office Equipment & Supplies

1 Answer

Xerox workcenter m-133 and the error code is 010-313 and how to fix it


Perhaps the info here might be of help to you...



Fuser Related Status Codes & how to reset them:

C123 style (C123/128/133, M123/128/133, Pro123/128/133) 010-313 Fuser Control Thermistor failure (open Control Thermistor) 010-314 Fuser Side Thermistor failure (open Side Thermistor) 010-318 Fuser temperature did not rise quickly enough during heating cycle 010-320nakeder Overheat (must be reset from diagnostics by resetting NVM (Non Volatile Memory code 744-220 back to "0") * 010-327* Fuser took too long to warm up (must be reset from diagnostics by resetting NVM (Non Volatile Memory code 744-220 back to "0") * * C123 style: Resetting Fuser Codes (010-320, & 010-327) Accomplished by resetting NVM code 744-220 to '0'... First enter UI (User Interface) Diagnostic Mode: Hold down the '0' button for 5 seconds and then press the 'Start' button while still holding the '0' button. The machine will prompt you for a Password. Enter the default Access Number: '6789' and press "Confirm". The colors on the display will be reversed to indicate that you're now in diagnostic mode. Next press the Dual Heat Lamp Assembly (C123 version) www.partsdrop.com 201-387-7776 Page 4 of 5 AC Connector: C123 version "Log In/Out" button on the Control Panel. Select 'System Settings', 'Common' Settings, followed by 'Maintenance / Diagnostics'. Now you will find the main menu includes one choice called "NVM Read / Write" (NVM is Non Volatile Memory)... Now you can enter your "Chain-Link" code (in this case 744-220) and press 'Confirm / Change'. The current value will appear (if the machine is in a fuser fault condition, the value will be set to "1"). Select the "New Value" column and input your new value ('0'). Select "Save" and the new number should now appear in the "Current Value" column. You can turn the power off and back on at this point. The machine will attempt to warm up the fuser again. If the condition which caused the fault in the first place is still happening, the Status Code will return after a few minutes of attempting to warm up. C118 style (C118, M118, M118i) U4-1000 (U4-1) Fuser failure (did not come up to temperature in time)... must be reset from diagnostics (NVM code 50-20 must be reset to '0')*. U4-2000 (U4-2) Fuser over temperature.... Must be reset from diagnostics (NVM code 50-19 must be reset to '0')*. U4-3000 (U4-3) Fuser thermistor circuit is detected as being an open circuit. * C118 style: Resetting Fuser Codes (U4-1 or U4-2): Enter diagnostics (from the powered on state, hold down the '0' button and then press 'Start'. The display will change to opposite colors to show you it's in diagnostics)... Select 'Chain-Func' in the 'CE Setting' screen by using the 'Select' button, followed by 'Enter'. Select "NVRAM R/W". Enter the "Chain" (in this case '50'). Next select "Func" (function) by using the "Select" button. Enter the "function" ('20' if you're clearing a U4-1 code or '19' for clearing a U4-2 code) followed by 'Start'. The current value for that memory code (50-20 or 50-19 in these cases) will appear in the "Read" column (if the machine is in a U4-1 or U4-2 status condition, the value will read as '1'). Change the value by pressing the "Select" button at the "Read" column to switch to "Write". Enter a '0' for the new value, and then press 'Start'. Finally, select "Write NVM". You'll probably be well served by being able to test the lamp and thermistor circuits from the AC Connector so you know what you're looking to replace before you even rip into the fuser. On the C123 & WC-5225 versions, there are slots for 8 pins (2 rows of 4 arranged vertically). Pin 7 is on the upper left and Pin 8 on the upper right is empty. Pins 7 & 1 are one of the two Heat Lamp Circuits. Each Heat Lamp Circuit goes through its respective half of the Heat Lamp Assembly, and then through both thermal fuses to the return wire (pin 7 is the return wire which is common to both heat lamp circuits). Pins 7 & 3 are the other Heat Lamp Circuit. If either Thermal Fuse is blown, neither lamp circuit will conduct. If one circuit measures good and the other measures bad, then the Heat Lamp Assembly must have failed. The Thermistor circuits for the C123 are between Pins 2 & 4 and Pins 5 & 6. If you set your meter to 200K ohms, you can measure the Thermistors... they should measure a high resistance and then if you were to warm up the Thermistor's head, the resistance should begin to drop. These Thermistors are unusual in that the heads are ***** (no yellow kapton tape). www.partsdrop.com 201-387-7776 Page 5 of 5 AC Connector: C118 version The C118 fuser's AC Connector is shaped the same as the C123 version (slots for 8 pins) however there are only 4 pins actually present and they numbered the pins differently for this one. On this one, Pin 2 is in the upper left corner and Pin 1 is in the upper right. On this connector, Pins 1 & 3 form the Heat Lamp Circuit. The Thermistor Circuit is between Pins 2 & 6. Hope this turns out to be valuable information for you. It'd be a shame to replace one of these fusers and then throw out or return the used one without at least inspecting it for the possibility of fixing it for the next customer who needs one. Be a green-tech and fix'em when you can. Happy Repairs everyone! Britt works for The Parts Drop, a company whose primary business is providing parts, supplies and information for Xerox brand copiers, printers and fax machines. You can find more information, including many of Britt's past ENX articles on their website, www.partsdrop.com. If you'd like to read more about Xerox brand office equipment, there's also a complete listing of past articles under contributing writers on the ENX website (www.ENXMAG.com).



Hope this was helpful, good luck!

Nov 01, 2015 | Xerox Office Equipment & Supplies

1 Answer

Xerox 7328 diagnostic entry procedure


To enter the CE mode:
  1. Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the Start button. The CE Access Number screen will appear.
  2. Enter 6789 and press Confirm.
  3. The top most area of the UI display will be reversed to let the user know that the mode has changed to the CE mode.

Jul 30, 2014 | Xerox WorkCentre 7328 Multifunction laser...

1 Answer

Solution to solve error 010-320


We used to get lots of these messages on our DC240 & were told it was a room temperature issue. The following worls

10-320 error

DC 240 error, Caused by fuser being too cold

1) Press & hold "0" for over 10 seconds
2) Whilst keeping hold of "0", press START
3) Password is 6789, Confirm
4) Press key shaped key on keypad
5) System Settings
6) Common Settings
7) Main/Diagnostics
8) NVM Read Write
9) 744 350 Confirm/Change
10) Enter "0" into New Value, Save
11) Close, Exit, Close
12) Reboot

Apr 09, 2013 | Xerox DocuColor 3535 Copier

1 Answer

The errore code of my konica 7040 is F-35-2


f 35-i thru f35-6 low temtemperature or open thermistor




simulations
note : 9272 is the standered password to enter simullation press9,2,7,2,start , to use these with power already on press and hold the"*"key util the display says "please enter service password"note:factory manual says"keep pressing" this might mean hold down or it might mean press repeatedly.press9272 start "mode selectmenu screen" will appear.press the mode you want[p ,25, 35, 36 , or 47] when finished press "normal mode"to return to standard screen use the number keys to change values press print key to check item press "stop/clear"when finished

"25 mode" to enter this mode turn power off, press the 2and 5 keys and hold them down while they are held down turn on power menu screen will list choices
1 software switches
2pm count
3collectng
4
5
select your choice enter value press"return"to see that your new value has been entered turn power off new in formation will not take effect util power is off and back on again
1 software sw ....use up/downarrows keys to select dip switch use up/down arrow keys to select to select bit number"on"is 1 "off" is "0" on will set bit off will clear bit press "return"to return to menu listing dipswitches and all their bits cannot be done in a short publication such as this one
dipswitch 3 bit 1 is the fuser reset command {for error cdes f34,f35and f36}0 is no 1 is yes to reseta fuser fault you enter this mode select dipswitch 3, select bit 1and change "1"to "0"by pressing"off"
dipswitch 23 bit 7 is fuser web count-over stop machine will stop operating when fuser web life is reached if this is set to"1"

Aug 30, 2011 | Computers & Internet

1 Answer

What mean code f35-3 on konica 7020.


f 35-i thru f35-6 low temtemperature or open thermistor



simulations note : 9272 is the standered password to enter simullation press9,2,7,2,start , to use these with power already on press and hold the"*"key util the display says "please enter service password"note:factory manual says"keep pressing" this might mean hold down or it might mean press repeatedly.press9272 start "mode selectmenu screen" will appear.press the mode you want[p ,25, 35, 36 , or 47] when finished press "normal mode"to return to standard screen use the number keys to change values press print key to check item press "stop/clear"when finished
"25 mode" to enter this mode turn power off, press the 2and 5 keys and hold them down while they are held down turn on power menu screen will list choices 1 software switches 2pm count 3collectng 4 5 select your choice enter value press"return"to see that your new value has been entered turn power off new in formation will not take effect util power is off and back on again 1 software sw ....use up/downarrows keys to select dip switch use up/down arrow keys to select to select bit number"on"is 1 "off" is "0" on will set bit off will clear bit press "return"to return to menu listing dipswitches and all their bits cannot be done in a short publication such as this one dipswitch 3 bit 1 is the fuser reset command {for error cdes f34,f35and f36}0 is no 1 is yes to reseta fuser fault you enter this mode select dipswitch 3, select bit 1and change "1"to "0"by pressing"off" dipswitch 23 bit 7 is fuser web count-over stop machine will stop operating when fuser web life is reached if this is set to"1"

Feb 24, 2011 | Office Equipment & Supplies

1 Answer

Error3-315 when machine on error come in most times


3-315 Fault Code indicates that a communication failure

between the IOT PWB and the Post IPS PWB was

detected.


You may be able to enter diagnostic mode and reset:

Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:

NVM Reset (Non Volatile Memory) / NVM Initialization

NVM Read / Write (memory adjustments)

Component Control (for testing sensors, motors, etc.)

Print (for running Test Patterns from Diagnostics)

Subsystem Check (for fuser nip measurement check out, and developer unit check out)

Max Setup (for setting up copy quality)


If reset does not work, you need service on the unit.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe





Feb 11, 2011 | Xerox DocuColor 12 Printer

1 Answer

Erorr code 10-327


reset ur fuser module
press 0 and hold for 5 second than press start button
enter passcode 6789 and press confirm
press machine status and press tools on touch screen
press maintenance and diagnostics
nvm read /write
type chainlink 744-220
enter new value 0 and save
after close the log
restart ur machine

Sep 25, 2010 | Xerox CopyCentre C128 Black and White...

2 Answers

Xerox 5334 fault code U4-1


Reset the fault code first as follow:
Enter in diagnostic mode
Enter 20-3 and press 0 then press start again .
Hope it will solve if not done check the heater lamp continuty if found fault replace same.

Sep 06, 2008 | Office Equipment & Supplies

1 Answer

Xerox 214


That is a fuser overheat message.
You can try this. Enter diagnostics. To do that turn the machine off, then press and hold down the ( 0 ) zero button while you turn the power on.
Once the machine comes on in diagnostics. Enter code 40 1and press start to see if it clear the fault.
That is enter 40 press start then 1 press start.
If that does not resolve the code you need to replace the fuser.

Dec 10, 2007 | Xerox 1 YEAR ON-SITE SERVICE AVAILABLE ON...

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