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I suspect you are aware you must depress or move the orange battery latch to allow the battery to eject enough to grasp it. If not, that is the problem. If you have unlatched the battery and it still won't eject, it may be swollen due to being old or defective. If that is the case, you can try placing the camera in the refrigerator (NOT the freezer) for about 15 minutes. Cooling it may cause enough contraction that it loosens it enough to eject. If that still doesn't solve the problem any other suggestion would risk causing damage to the camera or be a safety problem. However, if it were mine I would try to CAREFULLY grasp the end of the battery and with the latch opened, attempt to pull the battery out.
My wife had the same problem. I took hold with needlenose pliers and pulled while she held the catch open. The battery came out and proved to be swollen. It was an original battery I bought at the same time as the camera.
Your battery is most likely dead, you will need to purchase a new one. Here is a link for one to buy on Ebay.
I had a similar problem. I uploaded my Nikon transfer program with no problem, and first time had no problem loading photos. Second time the transfer prompter did not come up on the screen. My manual said something about having a fully charged battery. I tried re-charging my camera battery, and tried again. It worked! The program came up and my photos uploaded.