Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

1 Answer

What's wrong with X7170 copy/scan functions?

All scanned or copied pages come out black. direct printing is ok. scan/copy light seems to be nearly out or not as bright as before. If my analysis is correct , "bulb" needs replacement. i'm not afraid to open machine up and replace needed elements. just need to know how to get neede elements and how to correctly open up the "PATIENT" x7170.

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  • John Holland May 11, 2008

    That's my thinking exactly. Where /How can I get a bulb?


  • Sharma Denner Sep 17, 2008

    Myself and my insurance agaent have this same problem. All copies are black and scanned images are messed up. Regular printing is fine and it faxes correctly. Time to toss it? Model is the same as previous post (Lexmark X7179)



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  • 813 Answers

Ya u need to change your blub

Posted on May 11, 2008

  • 3 more comments 
  • sandip panchal
    sandip panchal May 12, 2008

    please do not try at your if not have proper knowlaged of how to change it if u install anyting wrong your sanner has been damged so i segast u go with a good service technision of scanner its better for u & your scanner

  • sandip panchal
    sandip panchal May 13, 2008

    the scanner model is the 7170

    I am working on getting you a part number and will get it asap.

    The printer shouldn't be too hard to open. Screws on the outside and I can help you along the way

    So after calling Lexmark, this is what I was told.

    You can't get a replacement part, they don't sell them.

    I spoke to Nathan and he told me to call 1-800-358-5835 where you can tell them that he said that you can get, if you ask, 20% off and get free shipping on any All in one Inkjet printer of your choosing which may require you to trade this one in but there isn't much other options unless you can find another one to salvage parts off of since I couldn't find any place otherwise that sells that specific part.

    Let me know what you think, I am always happy to hear a little feedback

    Please Have a Good Day.

  • sandip panchal
    sandip panchal May 18, 2008

    call 1-800-358-5835

  • sandip panchal
    sandip panchal Jul 07, 2008

    call 1-800-358-5835

  • sandip panchal
    sandip panchal Jul 07, 2008

    u get blub from support center here is no 4 u call 1-800-358-5835



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Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.

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1 Answer


Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola) Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
The top control panel lets you print an image from a photo card, scan a document or image, and copy a document or image with the press of a button.
Button/Light: Function: 1 Power : Turns the All-In-One on or off. 2 Copy: light Illuminates when Copy Mode is selected. 3 Mode: Changes the copy, scan, or photo card mode. 4 Scan: light Illuminates when Scan Mode is selected. 5 Photo Card: light Illuminates when Photo Card Mode is selected. 6 Rotate: Rotates the image 90 degrees. 7 LCD Panel: Number of Copies- this changes the copy count. Note: This feature is not active in Scan Mode. 8 Display: Shows copy, scan, and photo card selections. 9 Resize: Enlarges or reduces the size of the image. 10 Page Preview: Shows a preview of the output. 11 Select: Secures an option. 12 Menu: Provides options for image. 13 Arrow : Scrolls left, right, up, or down. 14 Stop/Clear: Cancels a print job or clears a selection. 15 Color Start: Initiates color copy, scan, or photo card output. 16 Black Start: Initiates black copy, scan, or photo card output.

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