Question about Kensington Pilotmouse Optical 2-button (72127)

1 Answer

Hello. i have a kensington pilotmouse optical model # 72127. one day right-click was working, the next it stopped. i switched settings from right-handed to left-handed and it worked, but the left-clicked stopped, so it's not the button. is this a normal occurrence for this mouse or mice in general, or is there a simple solution? i've had the mouse for a couple of years. thanks. good day.

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  • Kensington Master
  • 76,846 Answers

I would replace the mouse.

Posted on Aug 09, 2017

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Posted on Jan 02, 2017

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Benimur
  • 6966 Answers

SOURCE: Kensington Optical Elite

Hi, you might want to try: 1) right click on My Computer, click on properties, hardware, Device Manager. 2)Expand Mice and other pointing devices, right click on the Mouse (whatever it is that is displayed assuming only one); 3)Click on Update Driver > In the Hardware Update Wizard, tick No, not this time, click on Next; 4) On the page that says "This wizard helps you install..............", tick on Install from a list of specific location, Next; 5) On the "Please choose your search......" tab, choose/tick Don't search. I will choose the driver to install; 6)On the "Select the device driver.........." click on Have Disk (you may have to select Kensington Optical Elite if it shows up among the different versions/models) ; 7) A new pop-up will ask you where the installer files are. Point it to where you have your installer normally in a CD (or D:\). It will look for a particular file that looks like xxxxx.inf which should be in the CD that came with your mouse or in a folder where you saved the drivers. In case Windows will ask if you want to continue because drivers are not certified or something like that just go ahead and install. 8) Proceed and follow instructions. You may need to reboot. 9) In case this does not work, reboot and uninstall as you have done previously. Hope this be of some help to you. Pls post again how things turn up. Kind regards.

Posted on Apr 27, 2007

debbily
  • 101 Answers

SOURCE: kensington Pilotmouse Mini Wireless Model 72314

check batteries

 

make sure the mouse and receiver can 'hear' each other

Posted on Oct 13, 2007

im4um2
  • 77 Answers

SOURCE: Kensington Wireless Mouse

You might want to try this. Synchronize each mouse one at a time and make sure the other mice are in the off position or remove their batteries. Once you have one of the mice set up turn it off as it is already synched with the base unit. Now synch the other mouse the same way, ensuring that you turn it off before synching the last one. Once all of the mice have been synched with their own base units they should be on different frequencies. If unsuccessful you may want to think about going with different models or manufactures.

Good Luck.

Posted on Jun 27, 2008

  • 3 Answers

SOURCE: manual PDF

For the Kensington Wireless Mouse 72214. Press the scroll wheel and the inset button on the bottom at the same time. This turns it on and off.
Press the inset button and the button on the end of the USB receiver at the same time and you will connect to the computer for use.

Rickabilly

Posted on Nov 25, 2008

  • 1 Answer

SOURCE: having trouble with my wireless mouse and I can't

thanks
I did solve the problem
It was an easy solution.
nan

Posted on Aug 03, 2009

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1 Answer

Cannot find driver for kensington 72127. using xp pro on toshiba satellite 300


the software that you need is here

http://ftp.kensington.com/PC/Input/mouseworks611.exe

it is compatible with that mouse

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1 Answer

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Microsoft has a knowledge base article on erratic mouse pointer movement that may help. As you can see in this article, there is more to it than uninstalling and reinstalling the mouse driver. Microsoft Support on Mouse Problems.
As I've said, it's possible that something has corrupted your mouse driver. You can either 1) re-install the driver, or 2) roll back the driver. Either one of these may help. To roll back your driver in Windows XP, go to Start --> Settings --> Control Panel --> Mouse. Click on the "hardware" tab. Select the appropriate pointing device, and click "properties." Click the driver tab, then select "roll back driver."
Under the "hardware" tab, there may be more than one mouse. If this is the case, select the one that is not used, follow the settings above, and then select "uninstall." Or, you can go into Control Panel --> System --> Hardware --> Device Manager, and remove the device under "Mice and other pointing devices

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1 Answer

My Kensington 72216 mouse makes selections automatically.


Have you installed the drivers for your mouse? Sounds like you need to install the drivers. I looked on there site and they don't have separate drivers for each mouse. I'm guessing you need to download the mouse works program and install it. Here is the link to the website to get that software. After you install that software for the operating system your working on, your mouse should work fine. If i helped please leave me a rating. If i didn't help, comment and ill try again.

Mar 22, 2010 | Kensington PilotMouse Optical Wireless...

1 Answer

After replacing batteries (niCad rechargables) it


dear sir
good day
this device is in need to make the celebration process on it by clicking the conn button and pluging in the usb stick at once and use the sw that came with the mouse to adjust it
thank you

Dec 23, 2009 | Computers & Internet

1 Answer

My optical mouse Kensington Ci60 stopped working. Changed batteries and still not working ... How can I fix it?


Unplug the USB receiver and plug into a different USB port if available. Press the connect button on the receiver and wiggle and click the mouse for the next 10-20 seconds. This should revive the mouse.
If the above does not work, you may have to reinstall the drivers.
I hope this helps.

Nov 14, 2009 | ACCO Brands Kensington Ci60 Mouse

1 Answer

Kennsington 72216 mouse continuosly clicking after changing batte


try installing the software that came with the mouse. if none came with it then go to the manufacturers website and down load the drivers. if none available then there might be something physically wrong with the mouse and you replace it.

Feb 28, 2009 | Kensington PilotMouse Optical Wireless...

1 Answer

Kensington PilotMouse Wireless Mini interference


buy a different mouse for one of them not same make

Sep 30, 2017 | Kensington Pilotmouse Wireless Mini...

1 Answer

Kensington Pilotmouse Mini Wireless Model 72314


check batteries

 

make sure the mouse and receiver can 'hear' each other

Oct 13, 2007 | Kensington 72223 (72213) Mouse

1 Answer

Kensington Optical Elite


Hi, you might want to try: 1) right click on My Computer, click on properties, hardware, Device Manager. 2)Expand Mice and other pointing devices, right click on the Mouse (whatever it is that is displayed assuming only one); 3)Click on Update Driver > In the Hardware Update Wizard, tick No, not this time, click on Next; 4) On the page that says "This wizard helps you install..............", tick on Install from a list of specific location, Next; 5) On the "Please choose your search......" tab, choose/tick Don't search. I will choose the driver to install; 6)On the "Select the device driver.........." click on Have Disk (you may have to select Kensington Optical Elite if it shows up among the different versions/models) ; 7) A new pop-up will ask you where the installer files are. Point it to where you have your installer normally in a CD (or D:\). It will look for a particular file that looks like xxxxx.inf which should be in the CD that came with your mouse or in a folder where you saved the drivers. In case Windows will ask if you want to continue because drivers are not certified or something like that just go ahead and install. 8) Proceed and follow instructions. You may need to reboot. 9) In case this does not work, reboot and uninstall as you have done previously. Hope this be of some help to you. Pls post again how things turn up. Kind regards.

Apr 27, 2007 | Kensington Optical Elite 72121 Mouse

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