Question about Microsoft Xbox 360 Console

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Hi my son's xbox 360 will not read the discs, it will just come up on the display "open tray". then you have to keep opening and closing the tray for about 20 minutes before it will read the discs. This is any discs games,films or music.

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Hello,

Open the console (using the various online tutorials) and remove the DVD-ROM drive. Open the drive and you'll have access to the laser. Get a Q-tip (cotton bud) and moisten one end with some boiled water. Rub gently over the lens of the laser, then use the other end to dry. Try the game again.

If the above doesn't work, purchase another drive assembly, matching what you already have. You could just buy the laser, but there's no point if it's something other than the laser (and you get one with a new drive). If you have a Hitachi drive, make sure you buy a Hitachi. The same with a Toshiba-Samsung. Keep the same drive type. New drives can be purchased from Ebay.


Take care.

Posted on Aug 31, 2010

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You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive

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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

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Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

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