Question about Brother MFC 210C All-In-One InkJet Printer

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Network contection I am trying to contect my laptop to the network contection of the BRother printer but it says it says the brother is off line, but the other computer are using it fine...it is not offline.

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Is the printer shared on the other computer or is it a network printer?

If it's shared and it is working on the other computer, simply go into printers and faxes, right click on the printer and select Use Printer Online.

If it's a network printer, your laptop may not know the correct IP address of the printer. In this case I'm going to need to know the exact model of your printer.

Posted on May 09, 2008

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Posted on Jan 02, 2017

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Will not print from lab top? I have a usb cord contected to both.. I hit print and nothing happens.


Have you installed the drivers for the laptop so it recognizes the printer?? If not you are going to have to get them from brother's website or the cd that came with the printer if you still have it.
Are you sure it is sending it to that printer? I know that is the only printer hooked up to the laptop, but it is still possible to send it to the queue of another printer. Make sure when you go to print the brother is listed, and thats the one that is selected.

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1 Answer

Hl-2170w brother is offline


I just realized what my problem was with this same situation..."Off line". Do the following:

1. Reset the printer to factory default settings: turn off, turn on holding down blue button; after all LEDs light-up release button; All LEDs with go out then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4. Here is the catch: MAKE sure to select the correct encryption code. I was selecting TKIP instead of AES and two things happened...1) the computer did not pick up the printer on the network scan, and 2) the printer will remain off-line.

Once i selected AES, the computer found the printer on the network and viola' no more problems.

I then added my wireless laptop: installed drivers only, the programs scanned and found the printer on the wireless network and that was it. Now both computers are wireless!

HOPE THIS HELPS!!!

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1 Answer

I've downloaded the disk to my hard drive but I can't get it to print. Is there more than a telephone contection between the printer & the computer? My old one had a large cable with many contection...


Have you installed the driver?
Have you set the IP address in the printer?
Are you using a hub or a direct connection from PC to Printer?
Do the 2 lights on the Printer Connection Port light (green and yellow)?
What printer is it?
What operating system do you have?

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Model name


type 0000 for the unlock code and then try.

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when enabling wireless security the router and adapter must be both be configured and configured in a fashion that both support. If you need help provide confirmation of your wireless router's manufacturer and model and the same information for any wireless adapters or computers with built-in wireless adapters to be wirelessly connected.

This will allow us to determine the common security options for all wireless devices you have.

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You obviously you mustn't have the phone line plugged in properly or have not payed a bill to phone company

Hope this helps - Josh

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