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Blu-Ray disk "Date Night has error code:0102 - Audio Players & Recorders

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If you are on an XBOX, then I suggest you go to youtube and view the fix. If you are comfortable with opening the box, and fixing the heat sink, go for it. I think this is a temporary fix and that there is a desing problem causing overheating.

Posted on Aug 31, 2010


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I am trying to play Date Night in my blu ray. I can play any other blue ray I got besides this one. All I get is the update your bluray screen then it goes blank! It doesn't try to read the bluray it just...

Remove the disk. Go into the player's setup menu. Disable BD-Live. You may also need to clear the player's memory (maybe called cache, but depends on your manufacturer and model).
Now insert the disk and it should load right away and play normally. This is happening because new disks are trying to use the internet to connect to a server to download new features for the disk (that's BD-Live). This would be cool, except that in some cases it causes this freezing problem where you can't even watch your movie.
Firmware updates don't seem to fix it--at least not yet. So far this seems to be a combination of a coding issue on the disks and perhaps firmware that doesn't know how to deal with the new code. Please post a reply if it works for you.

Sep 29, 2010 | Sony BDP-S550 Blu-Ray Player

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Will not play blu-ray movie Date Night. I have tried 3 movies

Will it play other movies? If so, your "Date Night" disc is almost certianly defective. Try it somewhere else

If not, the player has a problem. Try cleaning the laser with a laser lens cleaner (something like this: Blu-Ray is more sensitive to dust because of the thinner laser it uses. If that doesn't work, more likely than not the laser has died or requires adjustment.

[Just for the record, I had an early DVD player (I forgot the brand name) that would play every movie fine except "Stuart Little". This movie worked fine on other players, but not in mine. It would enter the menu>special features all by itself. Let us hope you are not experiencing a similar case.]

Sep 27, 2010 | LG BD390 Blu-Ray Player

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I still can't play my Avatar Blu-Ray disk, I've already updated my Samsung BD-P1500 to the latest firmware v2.7 dated 22/3/10. What now?

Disable BD-Live. I have an LG so I don't know the Samsung's setup menu, but you can probably find BD-Live settings in the network section of the menu.
BD-Live is a "feature" that uses your player's internet connection to download new content (e.g. up-to-date movie trailers) every time you insert the disk. While this is pretty cool in theory, it causes problems when (a) you have an internet connection but (b) for some reason the disk isn't able to connect to the server it's looking for.
If you're using an ethernet cable you can essentially accomplish the same thing by disconnecting it from your player before you load the disk. Then the disk will not find an internet connection and won't try to perform the BD-Live functions, which should enable the film to load almost right away.
I disabled BD-Live and that has stopped all such issues (also a problem with Date Night for me). I don't want my moves phoning home every time I get something from Netflix. Maybe some day BD-Live will be cool but for now it's more trouble than it's worth, it seems.
I hope this helps you. Good luck.

Jun 11, 2010 | Samsung BD-P1500 Blu-Ray Player

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Hi there , I am trying to watch Planet Earth blue ray disc on lg bd 390 and for some reason any of the discs does not load (there is 6 of them).i thought it was a bad product and I asked for an exchange...

Try disabling BD-Live.
On the LG BD390 go to the Home screen then select the following:
Settings-->Network-->BD-Live Connection
You have three options: Permitted, Partially Permitted (default), and Prohibited.
Change the setting to Prohibited.
Now reload the disk and try again.
If that doesn't work try clearing the BD Storage (memory about the disks you play).
Again from the Home screen:
Settings-->Others-->BD Storage Clear
I think changing the BD-Live setting will stop the problem you're experiencing. If that works, you could also try changing the setting to Permitted.
I am experiencing issues with some of the very latest Blu-Ray disks, such as Avatar and Date Night. I don't have enough experience to be sure yet, but so far the evidence points to a new setting or standard in the disk industry that does not play well with the Partially Permitted default setting on the LG BD390 and a few other Blu-Ray players.
I hope this helps. Good luck.

May 22, 2010 | LG BD390 Blu-Ray Player

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My blu-ray player can't read my Avatar disc but all my other blu-ray dics work.

Go into the player's menu and disable BD-Live, then try again. I have an LG player so I can't help you with the Pioneer's setup menu. However, BD-Live is a feature on most if not all players so it's in your setup menu somewhere.
By the way, I experience the same issue with the Date Night disk. Now that I've disabled BD-Live I don't have the problem.

May 09, 2010 | Pioneer BDP-120 Blu-Ray Player

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Go into the setup menu for your player and disable BD-Live.
On my player I have three options: Permitted, Partially Permitted (the default), and Prohibited.
Beginning with the Avatar disk (and since with Date Night) I have extremely long load times and Date Night wouldn't work at all.
BD-Live uses your player's internet connection to communicate with a server to download updated content to your system (e.g. up-to-date movie trailers).
Unfortunately, it seems that this is relatively new and sometimes poorly thought out. At least in my case, the default setting of Partially Permitted doesn't play well with these disks. Instead of trying to make their connection and giving up after 10 seconds or so, they just try to connect forever. To the end user (you and me) that looks like the disk won't play and/or something is broken. In fact, it's working the way the disk was programmed to work, it's just that nobody programmed what to do if there is an interned connection but there is a problem connecting to a server.
So fiddle around with your BD-Live settings. Personally, I just want to watch my dang movies. I don't want them phoning home every time I get something from Netflix. I disabled BD-Live and haven't had problems since. Maybe one day this will be a valuable service but for now it's just a pain.
I hope this helps. Good luck.

May 01, 2010 | Sharp Aquos BDHP50 Blu-Ray Player

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When i put any disk into my player it says "can not read please check the disk" even if there is no disk.

If you can hear it spin and vibrate and it doesn't sound off, most likely the laser led is blocked/dirty/bad.

You might be able to clean it. Cheap tools can be used but be careful (unplug of course) not to touch much and a light compressed air might do the trick...Do not use any petroleum based cleaning products and if you do only use alcohol on a lintless applicator (some get lucky with a qtip but even then you might leave residue or cotton lint.)

If date night is approaching cash the coin jar and buy a Blue ray one wants a movie to stop on date night.

Mar 28, 2010 | Panasonic DMRES15 DVD Recorder

1 Answer

Mitsubishi DD-4030 DVD not engaging. Disk Error,

This could be one of three things

1. Dirty reader head:- If you not got one, ge a DVD lens cleaner run it 3 or 4 times see what happens

2. Maybe needs re setting, rather like a PC, unplug, disconect ALL leads leave over night and re connect see, this worked for a friend of mine recently.

3. The reader that locks onto the digital date is corrupt.....time to buy a new one !!

More expensive to repair than replace

Feb 12, 2010 | Mitsubishi DD-4030 DVD Player

1 Answer

Cd player will not read disks. Device manager on Vista gives a code 19 error, but says the drive is up to date

Even though the driver indicates "up to date" it will not hurt to reload the driver. Do this and let me know what happens.

Dec 02, 2009 | Sony NEC Optiarc AD-7200A IDE Internal DVD...

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