Question about HP LaserJet 2300N Printer

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Installed new toner cartridge on hp laserjet 2300 and getting install cartridge error on LCD

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  • 48 Answers

Its possible that you just got a bad toner cartridge. There is a chip on the toner cartridge that could be bad. I would shut the printer off and then back on. Confirm that the tape has been removed then firmly reset the toner cartridge back into the printer. If that doesn't work then try another or the previous cartridge. This could be an issue with the printer but I find that very unlikely.

Posted on Sep 01, 2010

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Posted on Jan 02, 2017

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HP LASER JET 2300 52.00 ERROR


HP LASER PRINTER 2300 ERROR 52.X


1. A temporary scanner start up error.


2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.


3. Replace the scanner ***'y.


4. Replace the engine board.


Tallon41

Sep 12, 2012 | HP LaserJet 2300 Printer

1 Answer

HP 4015x and I get an insert black cartridge error. Not sure what I should be replacing on it or what to check on the printer.


Thank you for contacting FixYa with your printer inquiry.
This error is most common when your toner cartridge has reached it's end of life. Sometimes it will alternate with "This cartridge has reached a low threshold error" which indicates you can keep printing but need to order a new toner cartridge. See page 155 of your support manual for more on this error.
See page #117 of your user guide for toner installation instructions. http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
If you have installed a new toner cartridge and receive "Remove Shipping Lock Error" that means you have not removed the protective strip on page 118 step #5.
You can order new toner cartridge from HP PartSurfer or retail merchant where printer purchased.
http://partsurfer.hp.com/Search.aspx?SearchText=CB511A CC364-67902 Black print cartridge - Prints approximately 24,000 pages per cartridge CC364-67901 Black print cartridge - Prints approximately 10,000 pages per cartridge
Hope this helps helps. Please keep us updated and remember to rate this answer.

Mar 30, 2011 | HP Laserjet P4015x Printer

1 Answer

I had newly replace the black color toner cartridge into my hp cp1515 printer but the LCD still shown re-install the toner cartridge and 10.1000 supply memory error. Please advice. Thanks.


The error says that the black cartridge e-label is missing.
Pull the black toner and make sure packing tape isn't covering it up.
Compare the black toner to one of the other ones to make sure that it isn't missing the e-label.
If you put the old black back in the printer, does the error go away?

Feb 14, 2011 | HP LaserJet CP1515n Printer

1 Answer

Right hand printer cartridge light is flashing - have taken it out and reinserted it, no luck, so put a new one in, still no luck. Only way I can get it to work is to take the right hand cartridge out and...


A Non-HP Toner Cartridge installed error message occurs in the following situations:
  • Non-HP cartridge is installed
  • HP cartridge is not installed correctly
  • False error
  • Sensor issue (hardware)
SOLUTION: The Non-HP Toner Cartridge installed error message could be cleared completing the following steps: All HP toner cartridges carry the Hewlett-Packard logo, and meet HP's high quality standards. 1. Verify that you are using a legitimate HP toner cartridge by going to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage. Click here to go to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl01270) . 2. Remove the toner cartridges, clean the metallic contacts by a dry linen cloth, and then reseat the toner cartridge, and check if the error occurs. To reseat the toner cartridge, see the instructions at the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage. Click here to view the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00314345) . 3. If the issue persists, perform a firmware upgrade from the Download drivers and software page at www.hp.com. 4. Restore the factory defaults in order to restore the default settings: a. Use the left arrow or the right arrow button to select Service , and then press SELECT . b. Use the left arrow or the right arrow button to select Restore defaults , and then press SELECT . If the issue still persists, even after completing the troubleshooting steps provided, then use one of the following support options so that HP can work with you to resolve the issue, because it may be related to printer hardware where it needs a live interaction

Oct 26, 2010 | HP Deskjet 460c InkJet Printer

3 Answers

HP Laserjet M1522nf - displaying an "install black cartridge"


this error can be caused by a paper jam, or a little piece of paper in the toner area, Take the cartridge out and use a flashlight to check in the sides looking for paper. Other reason is that sometimes the sensor that detect the toner is out of place and in that case you can try to power cycle with the toner out before you install it again. Good luck

Sep 08, 2010 | HP LaserJet M1522nf Multifunction Printer...

2 Answers

My hp laserjet 1210 mfp always reads supply memory error.. what is that?


Memory Supply Error 10.00.00 The printer is unable to read or write to the print

cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

Aug 04, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

I have M1522n laserjet Hp printer and keep getting error message 10.1000 supply memory error what does this mean


Hello I seen this not the net so you can gave it a go

The HP LaserJet 2300 toner cartridge has a smart chip on the top left side. This chip tells the printer when the toner is low.

Recycled toners do not or can not reset the chip, therefore when you use a recycled toner you may get toner low messages although the toner is good.

Also, you may get the 10.10.00 error. We have devised a work around to fool the printer into not displaying the message.

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site.

Feb 12, 2010 | Office Equipment & Supplies

1 Answer

I have M1522n HP Laser printer and keep getting message 10.1000 supply memmory error can anyome explain what this means


The HP LaserJet 2300 toner cartridge has a smart chip on the top left side. This chip tells the printer when the toner is low.

Recycled toners do not or can not reset the chip, therefore when you use a recycled toner you may get toner low messages although the toner is good.

Also, you may get the 10.10.00 error. We have devised a work around to fool the printer into not displaying the message.

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site.

Feb 12, 2010 | Office Equipment & Supplies

1 Answer

I am trying to reinstall the black ink cartridge to a hp2605dn and it keeps saying the error 10.1000


I found this info on the web for you, guessing you are using a recycled or generic cartridge:

The HP LaserJet 2300 toner cartridge has a smart chip on the top left side. This chip tells the printer when the toner is low.

Recycled toners do not or can not reset the chip, therefore when you use a recycled toner you may get toner low messages although the toner is good.

Also, you may get the 10.10.00 error. There is a work around to fool the printer into not displaying the message.

Place a strip of opaque tape or paper on the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

No guarantees but it seems plausible.

Jun 19, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Hp 2300 new cartridge printing black lines


There good printers its just who you use to get the cartridges from. We sell some but there not refills and we have good prices if your interested.

Unlike Ghana our can be returned if they don't work.

Jun 24, 2008 | HP LaserJet 2300 Printer

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