Question about Razer Diamondback Mouse

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Razer Diamondback turning off and on

Hey i have a very annoying problem that annoys me a lot. My razer diamondback mouse turns off and after ~5seconds turns on again, sometimes i need to replug it to make it work again. I tried to reinstalling windows but it didn't help. P.S. The longer computer is being switched ON, the more often mouse turns off/on.

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  • portableman May 09, 2008

    P.S. When mouse turns off it shows a table writing "The USB Device is not recognised" or something like that.

  • ghutor May 19, 2008

    got exact sam problem :/

  • frgmchine May 26, 2008

    İ've got this problem too..

  • Oxid Jun 03, 2008

    Ye ive got the same prob some days ago, driving me mad. Some times when It turns off my comp shutdown. and that affect such things as workings in progress may be lost, torrent seeding fucks up and gaming Is something I couldnt even imagine trying out. You see my point? 1 small prob that fucks upp everythuing.
    My friends razer even burned up after having these problems for a long time ;D


  • Anonymous Jun 08, 2008

    Yeah same thing for me

  • Anonymous Jun 15, 2008

    same here, my buddy had the problem happen to 2 of them, its something to do with the inside of if, because mine seems to only hapen when gaming, while im lifting it off the pad and placing it back down is when it seems to shut off. I think something in the wiring inside gets fucked up over time with lots of use. Ive had mine for over a year now so im just gonna buy a new one.



  • Anonymous Jul 22, 2008

    Yep same proble any solution for that??

  • portableman Sep 28, 2008

    how to fix cable?

  • Anonymous Nov 30, 2008

    I HAVE SAME PROBLEM!!!!!!!!!!!!!
    I CALLED THEM AND THEY JUST SENT ME AN RMA!
    ****!
    Its "illegal" to tamper with their device and it voids any possible warranty. I cant get a receipt anyways. :)
    try buying a cheap *** mouse and seeing if it has the same cable. :p

  • Anonymous Dec 29, 2008

    yep. I decided to browse google and I found this topic bout razer DIAs switchin off. I have the same problem - the thing is - yesterday it switched off, then automatically on, but today, when I started my computer it switches off and I can turn it on only by repluging it. Man, now I'm plugging it into the front usb, this looks so pathetic. Anyways I've had this mouse for almost two years and the next mouse I'm gonna buy is definitely gonna be razer. I think I'll try deathadder now. peace.
    ps. anyways, sadface. ={


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Can't say if your issue is exactly the same as the one i had but my razer diamondback kept cutting out just like how you said, i fixed it by taking it apart and replacing the cable with one from an old dell optical mouse i had knocking around. inside the mouse is a small plastic plug with 5 wires attatched i had to rearrange the wires going into the plug by removing the spades and swapping them around so they matched the original plug.

i found the best way to remove the spades is to get a fine pin or needle and lift the little bit of plastic holding them in, if you do this right they will slide out effortlessly, make sure when you rearange the wires that they're put in the same way as the cable you are replacing else it may not work properly.

put the mouse back together and plug in and it should be fine, it took me 10 mins to do this to my diamondback and its working like new again.

Posted on Jul 28, 2009

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The cable on all of my razer mice seems to pinch, ironically, right at the rubber gasket designed to keep it from pinching, near the front of the mouse. My solution was to find a free USB device (in my case it was a keyboard) off of craigslist, the internal USB attachment was the same. I used a razor to split the small rubber gasket bit off of the old cable, this new one is thick so I don't think it will pinch it. I had to make a few small cuts in the rubber to get the top to snap into place, but it works fine now for the past few months. I can see myself getting another 4 years out of it.

Posted on Mar 24, 2009

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Lol, i wrote it down on a pc of paper: "make sure when you rearange the wires that they're put in the same way as the cable you are replacing else it may not work properly."
now the paper is gone!!!, anyone of you want to take a photo of the cables??

Posted on Sep 28, 2014

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This isn't a solution, i have the same problem only its nto a break in the cord.. logically it cant be.. i have a cord holder and on either side of it i can wiggle it to hell and the problem doesnt occur.. its really random from my perspective.. im thinkin its a software problem but i reinstallled the drivers and its still doin it.

Posted on Feb 08, 2010

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I Have the same problem as well, it is the cord where it enters the mouse. (for me atleast)
I just took the top of it off and messed around with it a little... definitely the cord. Just asked tech support if they could sell me a new cord, we'll see how that goes

Posted on Nov 25, 2008

It is actually because the cable is busted and has a break in it somewhere. I'm wondering where I can order/get a replacement cable from.

Posted on Sep 17, 2008

Same freaking problem

Posted on Jun 20, 2008

  • Buckshot Brian Sep 26, 2010

    Definitely a software issue -- Razer Diamondback mouse will initially work fine, but then fails to work after computer sits idle for period of time. Only solution is to unplug mouse, then plug it back in again. People who say it's a cord issue are probably Razer plants... Way to go Razer in testing your product before bringing it to market...

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