Question about Cameras
I have the same problem with the same camera, and this is the help one of these Experts gave me. Didn't work for me but give it a try. Good luck.
The lens assembly could be stuck, or the battery could be low or weak. Make sure, first, that the contacts inside the battery are clean (clean them with a qtip and isopropyl alcohol). There's a couple of web sites that explain what things you can try to get it working, and they say about half the cameras can be made to work trying their suggestions:
Even though the title of this page is lens errors, it applies to "stuck lens", and has steps to take to try to fix it.
This site is for battery problems, which is the other thing that might be going on with your camera:
Try these things, and you have a good chance of getting the camera working again.
Posted on Sep 14, 2010
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Posted on Jan 02, 2017
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