Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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My husband has the 500G WD external hard drive which has worked perfectly until yesterday. Now when he plugs it in, the computer doesn't recognize that anything has been plugged into the USB and it's not listed under "My Computer".

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Try it on another computer to see if it is working. Sometimes the USB cable can fail, too, so if you have another USB cable that fits, try it.

If it still does not work, perhaps the drive has failed.

Posted on Aug 31, 2010

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There can be 3 possible problems since you hear the clicking sound. 1 is that the drive is not receiving enough power from the power supply and it is attempting to turn on. 2nd is the controller board is damaged and 3rd is the drive itself is damaged. From my experience with WD external drives. the 3rd is my best guess. One thing you can try is to buy an external chassis for the hard drive and take the hard drive out of the My Book and put it in the chassis to see if it works. Get one from a place with a good returning policy would also be good as well

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Your disk has not been initialized to work with the Windows NTFS file system.

Go to Start, right click on My computer, and select Manage. Then in the right hand pane of the window that opens, double click Storage, then Disk Management. You should see your drive in here as logical drive 1, likely. It will be the one that is not initialized. from this window you can initialize and format the disk.

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I recenctly bought a my book 500 gig drive and it is usb.
the firsttime I plugged the usb cable in it worksed. I had only a 40 gig ide harddrive and so I ordered an internal 500 wd hard drive to replace it. The internal 500 gig is a sata drive. first I cloned the 40 to the sata 500 and then copied the external 500 to the internal. I mover the cables to then make the internal 500 sata my boot drive. The computer would no longer show the external e\when i used the windows explorer. the device manager said it was there and working with no problem but windows did not see it.
After several experiments with diferent configurations I have concluded my motherboard wasauto configuring the external and internal 500 drives as drive 0. Since the usb was detected first and was notthe boot drive then windows assigned the internal drive as drive 0 and since the usb drive was drive 0 also it would not work. windows ignored it. my solution was to return the ide as the boot drive and plug the sata into a slave port. with that configuration both drive are seen and work normally. It took me several days to find this arrangement. so since my sata ports are auto configure and the external has a sata connection i will install an esata port adapter and try to hook it up as a slave sata drive so i cab\n use my internal 500 sata drive as my boot drive.
sorry this was so long but it is my solution to what others may be facing.

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Same problem. Blinking green light. Device not recognized. Have my whole life on this drive! HELP!

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